TCS opens Rs 45 cr BPO solution centre in Chennai

To create centres of excellence for niche technologies and tools

Tata Consultancy Services Ltd (TCS)has set up a dedicated remote-managed infrastructure and BPO solution centre at an investment of over Rs 45 crore in Chennai to provide end-to-end services for clients' IT infrastructure needs.

Operating in a 2,50,260 sq ft area, the facility will seat over 2,500-plus people for infrastructure and BPO services.

This centre, which will house 300 people initially, complements TCS' infrastructure solution centres at Bangalore and Budapest, Hungary.

Addressing a press conference after the formal launch of the centre, P R Krishnan, vice-president and head - IT infrastructure services, said that IT infrastructure services market was pegged at $ 75 billion and TCS had identified infrastructure services as one of the key growth engines.

He said that the global infrastructure command center was being leveraged to provide centralised monitoring and management of servers, desktop and network components, in addition to providing IT infrastructure solutions.

The Chennai centre will also create centres of excellence to look at niche technologies and tools, besides having the capability to co-locate and synergise IT, BPO, infrastructure and hosting solutions for customers.

After inaugurating the centre, N Chandrasekaran, executive vice-president said that TCS had identified five different areas for growth that include consulting, BPO, engineering and industrial services, product or asset-based solutions and remote management of infrastructure, besides its IT application development and maintenance services.

Stating that remote management of infrastructure was extremely high growth area, he said that all these five areas were functioning as independent business units and each service was expected to grow between $50 million and $ 200 million by the end of this fiscal.

"IT infrastructure services alone is expected to cross $200 million by the end of this fiscal," he added.

TCS expects IT infrastructure services to contribute about 10 per cent of the total revenue and other four areas to contribute about five per cent each to the total revenue in the next five years.