This engineer at Amazon is on a mission to help small traders go digital

The e-commerce giant has set an audacious vision to enable $10 billion in cumulative exports by Indian businesses

As vice-president of seller services at Amazon India, Gopal Pillai’s role is to manage all aspects of the ecosystem in India including onboarding, enablement services, fulfilment channels and exports for the sellers. As part of this role, Pillai is also driving a key mission at the e-commerce giant which is to enable local shops all across the country sell online, supporting them with the required technology and training among others.

Over the past six months, Amazon has been running a pilot with over 5,000 offline retailers and local shops to bring the benefits of online selling closer to them. This