You are here » Home » Opinion » Columns » Dilip James
Dilip James

Dilip James

Search Columnist


  • Retail confusion worse confounded

    20-08-2013 21:44:00

    The recent set of clarifications on multi-brand retail are unlikely to enthuse foreign investors any more than the original policy did

  • Global firms, local service?

    18-04-2013 21:46:00

    Most MNCs do not deliver their lofty 'customer service' promises in India