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Cloud-based productivity software suite recovering after outage: Microsoft

Microsoft's Azure cloud platform had said on X it was probing customer reports of a potential issue connecting Microsoft's services from AT&T networks

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Microsoft (Photo: Shutterstock)

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Microsoft's suite of productivity software was down for thousands of users on Thursday, according to outage tracking website Downdetector.com.
 
This comes nearly two months after a faulty software update from cybersecurity services provider CrowdStrike affected nearly 8.5 million Windows devices, crippling operations across industries ranging from airlines and banks to healthcare.
 
"We're investigating an issue where users may be unable to access multiple Microsoft 365 services," the Windows parent said in a post on X.
 
Microsoft did not immediately respond to queries on the nature and cause of the outage and when it expects a recovery, but its Azure cloud platform said on X it was probing customer reports of a potential issue connecting Microsoft's services from AT&T networks.
 
 
The telecom operator did not immediately respond to a request for comment.
 
There were nearly 23,000 incidents of people reporting issues with Microsoft 365, according to Downdetector, which tracks outages by collating status reports from a number of sources, including user-submitted errors on its platform.
 
More than 4,000 users also reported issues related to Microsoft Teams.
 
(Only the headline and picture of this report may have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)


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First Published: Sep 12 2024 | 9:25 PM IST

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