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Payment error over BHIM, Paytm? Here's the no you will need to dial

Digital wallets offer helpline nos but people have expressed dissatisfaction with their facilities

Press Trust of India  |  New Delhi 

The government is working to set-up 14442 as a toll-free phone number for grievance redressal of customers related to digital payments. The Ministry of Electronics and IT, along with the National Payments Corporation of India (NPCI), is working on a mechanism to provide a common number, where customers of all digital payments platform, including mobile wallets, Unified Payments Interface and BHIM, will be able to register their complaint, according to official sources. "The Department of Telecom has allocated 14442 to NPCI for setting up its grievance redressal ...

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First Published: Sun, June 11 2017. 12:47 IST
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