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81% consumers back e-commerce rules, want clarity on services-based biz

LocalCircles study says 64% want the rules across "all electronically sold services like app-based food delivery, app taxis, home repair, salon, airline & railway ticketing, OTT subscription, payments

E-tailers go all out to keep sellers happy
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Conversations on LocalCircles also discussed how effective and prior display of information about e-commerce services would help them make better and more informed decisions about using these services.

Neha Alawadhi New Delhi
As many as 81 per cent people support having rules for consumer e-commerce, but want more services-based platforms to have more clearly defined roles, a survey by community social media platform LocalCircles has found. 

The survey asked respondents to answer questions based on the recent draft Rules proposed by the Ministry of Consumer Affairs, which is receiving inputs on the draft until July 6. 

The responses found 81 per cent consumers wanting sales of products and services over electronic or digital networks to be governed by a set of electronic commerce rules.

Sixty-four per cent of consumers want e-commerce rules

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