The 15,000 square feet facility has 400 seats of which 165 seats are getting operational in the first phase for one of its largest customers, HGS said in a statement.
This is the 25th global delivery centre of the company, which serves over 80 clients through its centres in India, United States, Canada, Britain, Mauritius and Philippines.
"The capacity can be substantially scaled up to meet future demands. The company has a healthy pipeline of business opportunities and anticipates a steady flow of new contracts through 2010-11," Hinduja Global Solutions CEO Partha De Sarkar said.
This is the first centre of the company to be loacted in a Tier III city.
The firm is also evaluating a few other Tier II/ Tier III locations for its future expansion.
Tier II and III centres generate local employment and prevent migration of the workforce, especially women.
In a Tier III location, the cost of living is less and hence the employees manage to save a good percentage of their salary. For the company, it would translate into a lesser than average rate of attrition, he added.