Tobacco-to-hotels major, ITC, is gearing up to deliver “competitively superior” performance across business segments despite multiple headwinds. In a wide-ranging interview ITC chairman and managing director, Sanjiv Puri, tells Ishita Ayan Dutt that the company aspires to be India’s largest FMCG company and hopes to expand margins by 100 bps each year. Edited excerpts:
ITC’s performance improved over the last 3-4 quarters. What are the broad strategies to keep the pace going?
We continue to experience robust growth across all our business segments. As the pandemic waned, the economy recovered well with timely actions by the government in terms of support to various sections of the economy, especially for people who were most distressed, and a slew of path-breaking reforms.