IIT Kanpur partners with MoD for using AI, ML to redress grievances

Earlier, the Institute had partnered defence PSU Bharat Dynamics for ventilators

Indian Institute of Technology (IIT), Kanpur today signed a memorandum of understanding (MoU) with the Ministry of Defence (MoD) for developing a prompt and predictive grievance redress mechanism using artificial intelligence (AI) and machine learning tools.

A tripartite MoU was signed between IIT Kanpur, MoD (Department of Defence) and Department of Administrative Reforms & Public Grievances (DAR&PG) in the presence of Defence minister Rajnath Singh, union minister of state for Personnel Jitendra Singh and IIT Kanpur Deputy Director S Ganesh.

The partnership pertains to conducting and developing exploratory and predictive analysis of public grievances received in the portal of Centralised Public Grievance