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ICICI Lombard, CNBC-TV18 announce winners of Healthcare Awards

India?s unique initiative recognizing the best Indian Healthcare Providers

Announcement  |  Corporate 

General Insurance, India’s largest private sector general insurer and CNBC-TV18, India’s biggest business medium today announced the winners of ‘India Healthcare Awards 2010’. These awards are a first-of-its-kind in the country that recognizes and honors the best medical service providers in India. The winners were felicitated at a gala awards ceremony in Mumbai by Mr. Dinesh Trivedi, Honorable Minister of State for Health & Family Welfare.

The awards witnessed the presence of the Indian Healthcare community, leaders and representatives from Indian private and government organizations, policy makers and important luminaries from sectors affiliated to the industry.

Speaking on the occasion, Mr. Dinesh Trivedi, Honorable Minister of State for Health & Family Welfare said, “Let me begin by complimenting CNBC and The Indian healthcare ministry requires a dedicated bureaucracy; a system which cannot pause. We have a long way to go. India is capable of providing world class hospitals and professional people and there is no reason why we cannot deliver. This is one area which genuinely requires a public-private partnership and we have to get off of all the shackles.”

Further, he added, “Let’s try and think of a model where, we have some sort of measure of well-being; how many schools, colleges, hospitals, how many people at the village level can afford healthcare. Without these measures, I am afraid we are going to be lagging behind.”

Ms. Chanda Kochhar, MD & CEO, ICICI Bank Ltd. added, “The Indian Healthcare industry needs to look at becoming six times it's current size by 2020 and that’s exactly the scale and size that the industry needs to gear itself for. The Indian healthcare system needs to deliver the three A's to the Indian population, that is, increasing accessibility, affordability and assurance of quality of healthcare facilities in India. By providing Indians with basic healthcare and education facilities, the healthcare industry as a whole will benefit entire growth in India become truly inclusive.”

According to Mr. Senthil Chengalvarayan, President and Editorial Director, CNBC-TV18, “Health Insurance CNBC-TV18 India Healthcare Awards 2010 aims at recognizing the achievements of the best Indian Health Care Providers who have undoubtedly extended best infrastructural facilities, excellent in-house services to the patients and have provided holistic care for the well-being on an individual”.

Speaking on the occasion Mr. Bhargav Dasgupta, MD & CEO, ICICI Lombard General Insurance Company Ltd. said, “The Indian healthcare industry is growing at a rapid pace and healthcare providers are now looking at ways of enhancing overall patient experience with improving operational efficiency. ICICI Lombard is committed towards providing comprehensive Health Insurance solutions with a view to meeting the need for quality healthcare in the country and this proactive initiative by ICICI Lombard Health Insurance and CNBC-TV18 is to reaffirm the effort.”

The ICICI Lombard Health Insurance and CNBC-TV18 India Healthcare Awards 2010 received an overwhelming response with around 2000 applicants from India’s biggest hospitals from all parts of the country. The best hospitals were chosen based on a robust three phased research methodology commissioned by CNBC-TV18, sponsored by ICICI Lombard Health Insurance and conducted by IMRB International, pioneers of Indian market research who were also the knowledge partners for these awards.

The winners of The India Healthcare Awards 2010 are given below:

India's most preferred Hospital - The Viewers’ Choice Awards Apollo Hospital
India's Best Multi Specialty Hospital  AIIMS - New Delhi  
India's Best Multi Specialty hospital - First Runner Up Christian Medical College – Vellore 
India's Best Multi Specialty hospital - Second Runner Up Apollo Hospital - Chennai 
Specialty  Hospital  -Cardiology   Narayana Hrudayalaya – Bangalore 
Specialty  Hospital  - Gynecology  Mayflower Women’s Hospital - Ahmedabad
Specialty  Hospital - Oncology     Tata Memorial Hospital   Mumbai
Specialty  Hospital  - Ophthalmology  Sankara Nethralaya – Chennai
Specialty  Hospital - Pediatrics  Rainbow Children’s Hospital - Hyderabad
Most Socially Responsible Hospital   Christian Medical College – Vellore 
Commendation for driving affordable and quality healthcare for all  Dr. Devi Shetty
Commendation for enabling a healthier India  Bill and Melinda Gates Foundation

The jury members who judged the winning entries were Mr. Vaidheesh A, Managing Director, Johnson & Johnson Medical India; Dr. Ramakanta Panda, Vice Chairman, Asian Heart Institute; Mr. Kewal Handa, Managing Director, Pfizer Limited, India; Mr. D. G. Shah, Secretary General, Indian Pharmaceutical Alliance and Co-Chairman, National Pharmaceuticals Committee, FICCI; Mr. Gautam Kumra, Director, Mckinsey & Company; Dr. R. D. Lele, Head of Dept. Nuclear Medicine, Leelavati Hospital and Dr. S. K. Sarin, Director Indian Medical Council.

About CNBC-TV18:
CNBC-TV 18 is India's No.1 business medium and the undisputed leader in business news. Its leadership epitomizes the fact that India means business. It delivers quality and involved audiences that comprise a comprehensive viewership base greater than similar offerings in the business space across all media. The channel's benchmark coverage extends from corporate news, financial markets coverage, expert perspective on investing and management to industry verticals and beyond. CNBC-TV18 has been constantly innovating with new genres of programming that helps make business more relevant to different constituencies across the country. CNBC-TV18 is currently available in over 30 million households in India.

About ICICI Lombard General Insurance Company Ltd.:
ICICI Lombard GIC Ltd. is a 74:26 joint venture between ICICI Bank Limited, India’s second largest bank with consolidated total assets of over USD  100  billion at March 31, 2010 and Fairfax Financial Holdings Limited, a Canada based USD 30 billion diversified financial services company engaged in general insurance, reinsurance, insurance claims management and investment management. 

ICICI Lombard GIC Ltd. is the largest private sector general insurance company in India with a Gross Written Premium (GWP) of Rs. 3,694.7 crore for the year ended March 31, 2010. The company issued over 44 lakh policies and settled over 62 lakh claims and has a claim disposal ratio of 96% (percentage of claims settled against claims reported) as on March 31, 2010. The company has 4,201 employees and 315 branches as on October 31, 2010. The company has been assigned a domestic rating of ‘iAAA’ by ICRA (an associate of Moody’s Investors Service) for highest claim paying ability and a fundamentally strong position, for the fifth consecutive year. The company has recently received ‘NASSCOM – CNBC TV18 IT User Award 2010’ for Best Technology Implementation in the Insurance Sector. It has been awarded CNBC Awaaz Consumer Award 2010 for being the ‘most preferred brand’ in the General Insurance category. ICICI Lombard Auto Insurance has been rated highest in customer satisfaction by J.D. Power Asia Pacific in India among 11 auto insurance providers. The company has been conferred the Golden Peacock- Eco Innovation Award of 2009 for weather insurance and the Customer and Brand Loyalty award in the ‘Insurance Sector - Non-Life’ at the 3rd Loyalty awards, 2010. It was awarded the ‘General Insurance Company of the Year’ at the 11th Asia Insurance Industry Awards. The company also won the NDTV Profit Business Leadership Award 2007 and was adjudged as the most Customer Responsive Company in the Insurance category at the Economic Times Avaya GlobalConnect Customer Responsiveness Award 2006. It has the Gold Shield for ‘Excellence in Financial Reporting’ by the ICAI (Institute of Chartered Accountants of India) for the year ended March 31, 2006.

ICICI Lombard allows instant policy issuance and renewal through its website for all retail insurance products including Car Insurance, Health Insurance, Travel Insurance, Two Wheeler Insurance and Home Insurance. There are multiple payment options available including internet banking, credit card, debit card and cash card.

First Published: Wed, December 22 2010. 18:50 IST