IGL to pay Rs 10K for delaying gas connection to customer

The South West District Consumer Disputes Redressal Forum observed that the IGL had "failed to perform" its "statutory obligation" of supplying gas to Delhi resident Vineet Kumar and provided the same only after he filed a complaint nine months after applying for it.

"From the perusal of the record it is clearly established that the gas supply was released to the complainant (Kumar) only on January 17, 2010 as stated by opposite party