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Vodafone ldea extends partnership with IT major TCS for 5 years

TCS has been VIL's technology partner in this journey, managing all of its customer-facing applications

Press Trust of India  |  New Delhi 

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Ltd has extended its partnership with (TCS) for an additional five years, the country's largest firm said on Thursday.

"and Ltd (VIL) have extended their decade-long strategic partnership for a further five years. VIL is adopting the latest technologies for customer experience enhancement, as it undertakes the world's largest network integration in India," said in a regulatory filing.

has been VIL's technology partner in this journey, managing all of its customer-facing applications, it added.

However, the statement did not disclose any financial details.

"In the next leg of this partnership, TCS will leverage its deep contextual knowledge of Vodafone Idea's business...Additionally, TCS will work on bringing integration synergies in Vodafone's and Idea's systems to strengthen operational effectiveness and enable faster revenue realisation," it said.

VIL CIO Hitesh TK said the partnership's focus is on bringing value addition through automation and digital experience, thereby fuelling sustained business growth.

"Our Business 4.0 framework will help VIL leverage the power of digital technologies to strengthen their customer base, and streamline their operations to support continuous innovation," TCS India Country Head Ujjwal Mathur said.

(Only the headline and picture of this report may have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)

First Published: Thu, October 17 2019. 16:00 IST