Automation in insurance

Robotic Process Automation can emulate administrative tasks and workflows that are rule-based

The inaugural edition of InsurTech Integrated, convened by leading financial intelligence platform Middle East Global Advisors, will gravitate around the theme of “Harnessing disruptive technologies to thrive in a digital era”. An emerging trend, Robotic Process Automation (RPA), can emulate administrative tasks and workflows that are rule-based, repetitive and voluminous. While its application results from the routine to the revolutionary, its effective implementation can lead to enhanced applications handling, claims processing and data entry, enabling a scalable, flexible and responsive workforce for insurers. It can help in achieving about 35 per cent reduction in cost for high volume rule-based tasks.