Aegis BPO buys AOL's Bangalore call centre

Global Internet firm AOL's call centre facility in Bangalore has been acquired by Aegis BPO Services - an Essar group company. The value of the deal has not been disclosed by the companies. Industry sources, however, peg it around $30 million (Rs 120 crore).

Aegis will provide customer service and technical support to AOL customers while the latter will transfer 1,000-plus employees to Aegis. The acquisition is expected to be completed by April-end or the first week of May.

Aegis CEO and managing director Aparup Sengupta said: "With AOL as a client, it gives a clear visibility to our portfolio and will strengthen our offshore customer management capabilities. AOL's competence allows us to get into the tech-support area covering both voice and non-voice offerings."