Page 31 - Banking

Customer complaints against banks surge 25% in FY18: RBI report

The 21 offices of the banking ombudsman received 163,590 complaints in 2017-18 (FY18), marking an increase of 24.9 per cent over the previous year

BBB identifies 75 senior officers for leadership roles in govt banks

BBB has made a case for giving a complete autonomy to banks to decide organisational structure for better efficiency

Seven banking trends to watch out for in 2019

The evolving RBI-government relationship, a reversal in the interest rate cycle and return to profitability will dominate bankers' conversation this year

Will the ATM survive? Bankers explain how technology is changing their work

Is the future of banking fin tech or tech fin? Will technology follow banking, or the other way round? Top bankers discuss at Business Standard's Annual Banking Forum.

Digital assistants, social media to be primary channels for banking by 2022

The greatest impact of transformation is expected to be in the areas of payments, mobile wallets and lending in the next three years

Parliamentary panel wants RBI to relax capital adequacy norms for PSBs

Capital adequacy ratio of banks is considered to be one of the key indicators of banks' health

Commercial banks with over 10 branches to have internal ombudsman: RBI

The apex bank has, however, excluded regional rural banks from appointing IOs

Banks to remain open in Sept 1st week, ATMs to be fully functional: FinMin

The Ministry said banks will remain open during the week, observing holidays only on Sunday, September 2, and second Saturday, September 8

B2C deals gain traction in banking as digitisation cuts down middlemen

The bank has partnered with Fintech companies for various B2C solutions ranging from wallets, payment gateways, digital lending, micro ATMs and so on

Tough times for leveraged firms

Ability to generate steady cash profits is a prized attribute

Leave LIC alone

The insurer's purchase of IDBI Bank is a bad proposal

Eating out and salon treatments: It's a policy dilemma for RBI

The surge in expenditure is pushing core inflation higher and could keep overall consumer price inflation well above the Reserve Bank of India's (RBI's) 4.7 per cent target by March 2019

Snippets: Indian banking transition

Several top banks are investing heavily into contactless payment

Readers' Corner: Banking

For students, many banks offer exclusive accounts with benefits like lower balance maintenance requirement

Readers' Corner: Banking

Rate of interest charged for construction loan could vary for different institutions

The code to unlock the banking stalemate

Companies, banks, asset reconstruction agencies trying to find ways to use the code to their benefit

Readers' Corner: Banking

Rajiv Anand, executive director, Axis Bank, answers your questions

Banking system to be capital constrained, needs $18 bn in 3 years

Opportunity for banks is substantial if they can successfully address their current stresses and re-invent business model

Rs 3,35,000 cr of black money may be wiped out in demonetisation drive

This step by the government is a death blow to the cash component of black money, said a Think Tank

IT spend of banking, securities firms to hit $7.8 bn: Gartner

There is a lot of investment from banks to leverage digital technologies in order to enhance the customer facing platforms