The National Restaurant Association of India has issued an advisory cautioning its members over deep discounting and payment gateway tools offered by aggregator platforms for dine-in operations. The advisory comes when food delivery giants including Zomato and Swiggy are aggressively focusing on expanding their dine-in customer base. NRAI urged restaurants to use aggregator payment platforms only if the payment gateway services are unbundled from the other services that it offers; and makes financial sense as a payment gateway independently compared to other payment gateways. In its advisory, NRAI asserted that aggregators use deep discounting as a tool to attract customers, including the restaurant's regular customers, to their platforms. The customers are then incentivised to participate through aggressive cashback and discounts, which eventually move the restaurants' existing customers to their platforms. "We are fine with aggregator platforms charging restaurants a reasonable .
Union minister Giriraj Singh on Saturday claimed Bangladeshi nationals and Rohingya were working as delivery agents for food delivery companies and online shopping platforms and added that they should be identified. Singh made these remarks in Hyderabad, where he attended the convocation of NIFT-Hyderabad. "The services sector, whether it is Zomato, Swiggy or Flipkart, the delivery boys are Bangladeshis and Rohingya. Efforts should be made to identify them and hand them over to police," he told PTI Videos on the sidelines of the event. The Union minister also threw his weight behind Yogi Adityanath over his comments drawing a parallel between Sambhal and Bangladesh, saying the Uttar Pradesh chief minister did not say anything wrong. Adityanath had on Thursday said the actions of Mughal emperor Babur's commander in Ayodhya and Sambhal 500 years ago and the events happening in Bangladesh at present shared the same nature and intent. "Look at the kind of acts our enemies in neighbour
Instamart's GOV growth has not translated into significant margin improvements, as higher marketing and employee expenses offset gains from reduced contribution margin losses
Swiggy's consolidated net loss marginally narrowed in the second quarter of financial year 2025 (Q2FY25) to Rs 625.5 crore from Rs 657 crore a year ago
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Swiggy's overall Gross Order Value (GOV) grew 30 per cent year-on-year to reach Rs 11,306 crore, reported the company for the quarter and half-year ended September 30, 2024
Majety said that he is expecting to see a new wave of opportunities and selection opening for the quick commerce business
While announcing its September quarter results, management at Swiggy said its growth strategy for Instamart is based on hyperlocal expansion
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Its expenses grew 23 per cent as the company continued its quick commerce expansion
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The company believes that the expansion of Bolt to over 400 cities is a significant milestone in Swiggy's mission to enhance customer experience through innovative solutions
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Bolt is now active not only in emerging hubs, but also in Tier-2 and -3 cities such as Roorkie, Guntur, Warangal, Patna, Jagtial, Solan, Nashik, and Shillong
On-demand convenience platform Swiggy Ltd on Monday said it has expanded its 10-minute food delivery offering, Bolt, to over 400 cities and towns across India. Initially launched in Bangalore, Chennai, Hyderabad, New Delhi, Mumbai, and Pune, Bolt is now active in cities like Jaipur, Lucknow, Ahmedabad, Indore, Coimbatore, and Kochi as well, Swiggy said in a statement. Swiggy has expanded the 10-minute food delivery service to Tier-2 and Tier-3 cities such as Roorkee, Guntur, Warangal, Patna, Jagtial, Solan, Nashik and Shillong among others, it added. Andhra Pradesh and Telangana have witnessed the highest adoption for Bolt followed by Haryana, Tamil Nadu, Gujarat, West Bengal, Rajasthan and Punjab, it added. Swiggy said it is actively partnering with restaurants to optimise order prioritisation for Bolt orders that have food items with minimum or no preparation time. "To ensure safety of delivery partners, they are not informed of the distinction between Bolt and regular orders, a
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Swiggy Instamart launched a flash sale on onions for Rs 39/kg in Delhi -NCR after a viral Reddit post where a customer humorously requested extra onions due to soaring prices
UBS believes Swiggy is well positioned to benefit from the rapid growth in India's food delivery and quick commerce markets with an estimated GMV and revenue CAGR of 35% and 29% over FY24-27e.