Know your rights when you fly: Government to ask airlines to educate flyers

Low ticket prices have made Indian skies crowded leading to increased consumer activism

The government is working on an exhaustive charter of passenger rights and is likely to ask airlines to take steps for educating first time flyers.

While number of air passengers have surged in Indian sky, there has been increasing tension resulting in number of unpleasant incidents involving airline staff and flyers. In 2017, domestic air traffic surged 17.4 per cent to cross the 100-million mark — a first for Indian skies thanks to low fares, an addition of new flights and economic growth.

Government officials say out of these at least a quarter are first-time flyers and they need to