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Obsessive focus on cost, efficiency made IndiGo BS Company of the Year 2016

IndiGo Airlines has proved that it is possible to run a profitable airline and delight the customer

Aditya Ghosh
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Aditya Ghosh President, InterGlobe Aviation, the operator of IndiGo Airlines

Arindam Majumder
InterGlobe Aviation, the company that operates IndiGo, India’s most profitable airline, has redefined aviation in the country. The airline, which started operations in 2006, has become the largest in the country and has proved that it is possible to consistently make profits in the highly competitive domestic aviation industry.
 
IndiGo has run a tight ship with an obsessive focus on cost. It brought in efficiency to reduce turnaround time, getting more out of each aircraft, without losing focus on quality, cleanliness and customer service. IndiGo was the first airline to tell customers that it respected their time and made