Citizen engagement platform LocalCircles' survey, revealed that out of the 8,715 participants, 68 per cent said that majority of their transactions are now happening in cash.
Only 32 per cent said that they still prefer using debit or credit cards as well as other forms of digital
transactions to make payments.
has majorly been a cash-based economy. The demonetisation
move by the government in November 2016 put our country on the path of being a cashless
economy. In the initial period, post the move, as the cash
flow in the market was low; many discounts were offered to customers on electronic transactions.
Transaction charges were waived off and it looked like India
was on the right path of reducing cash
transactions and increasing online transactions. But three months after the demonetisation
move, as the availability of cash
improves, people are going back to cash
The trend shows that as the availability of cash
is improving in the market, even the people who had started using digital
payment methods after demonetisation
are using cash
for the majority of their transactions. Some of the major reasons outlined by the citizens for this were high transaction charges for debit or credit cards, less availability of PoS terminals at shops in local markets, cases of fraudulent transactions and so on.
Citizens are also of the view that entities like Bhim and RuPay should have zero or minimum transaction fee and be aggressively promoted.