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Sa-Dhan, HSBC Bank ink pact to create digital eco for MFIs

Press Trust of India  |  New Delhi 

The association of community development institutions Sa-Dhan and HSBC today entered into an agreement to create a ecosystem for the unbanked segment in the country.

HSBC is to provide technology expertise to train and educate micro-consumers at grass-root level and introduce


A pilot will be undertaken in the current fiscal that will be spread across four zones, Sa-Dhan said in a release.

It has to be undertaken in West Bengal, Punjab, and that is expected to benefit 1,200 consumers.

P Satish, Executive Director, Sa-Dhan, said the pilot project will provide it a path to empower MFI clients and further ensure spread of knowledge and adaptability faster.

"The pilot will be creating hubs with POS machines and internet connectivity. It has been observed that for rural MFI clients, the nearest branch is on an average at a distance of about 7 km," he said during the Sa- Dhan 2017 here today.

NABARD Chairman Harsh Kumar Bhanwala said India is still grappling with challenges of financial education for the underserved but have to take up the challenge of imparting technology education.

"To further financial inclusion, it is imperative to educate MFIs for last mile connectivity," Bhanwala said.

Citing recent research, Sa-Dhan said product awareness, literacy and trust are the main challenges for rural populations, followed by lack of Internet and smart-phone penetration and customised products.

Challenge recognition, the financial inclusion mandate and maintaining human touch through customer service points has great potential to facilitate inclusion, the reports suggest.

(This story has not been edited by Business Standard staff and is auto-generated from a syndicated feed.)

First Published: Thu, September 14 2017. 21:22 IST
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