Automation and AI will drive margins, say Tech Mahindra's top brass

'We are also working with our portfolio companies to improve margins and revenue'

Tech Mahindra’s new leadership, including Chief Executive Officer C P Gurnani, Chief Financial Officer Manoj Bhat, and Chief Operating Officer L Ravichandran spoke to Romita Majumdar about the levers driving the company’s high margin growth and the opportunities in different verticals. Edited excerpts:
 
Margin performance has been above expectations (240 bps sequentially). What has worked? How does TechM plan to take it forward?
 
Manoj Bhat: About 80 basis points (bps) came from currency, 60 bps from reduced visa costs, and 140 bps from operational improvements in the business mix. We had wage hikes in this quarter for a