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Diageo, the leading premium player in the drinks business, has selected Tata Consultancy Services (TCS), as its new global IT provider. The financial details of the details have not been disclosed.
The decision by Diageo to partner with TCS is the latest milestone in a programme to transform the way it provides IS services to around 36,000 employees, operating in 180 countries around the world.
In the future, TCS would manage Diageo’s global IT infrastructure, data centres and servers, in addition to providing service desk support to employees. This solution would provide flexibility and differentiation of services to meet market needs, allow for swift adoption of future technology trends, and an enhanced current self-serve capability to deliver an improved end user experience.
“Our partnership with Tata Consultancy Services is the latest milestone in our strategy to create a world-class IT service to support Diageo’s global strategy and deliver efficient growth. Working together, I believe that we can make a significant step change in the way that IS supports our 36,000 employees around the world, giving them the freedom and agility to drive growth for Diageo in each of our markets,” said Ivan Menezes, Chief Executive Officer, Diageo.
N Chandrasekaran, Chief Executive Officer and Managing Director of TCS, commented: “Globally businesses are embracing technology to enhance customer experience, drive innovation and propel their growth. Smarter IT – from the data centre to the end user’s experience – is critical in this context.”
