Andhra Pradesh Chief Minister N. Chandrababu Naidu has launched a web portal that will enable people of the state to register their grievances, give suggestions and post photographs and documents pertaining to their complaints.
Speaking on the occasion, he urged state government officials to prepare an action plan for e-governance by June.
The 'Meekosam' Portal allows people to register their grievances using an Aadhaar number. People can also track the progress of the work being done to resolve their complaints with the help of their Aadhaar numbers.
The acknowledgement of a submission of a complaint can be received via SMS and e-mail.
The submitted grievances would be forwarded to the concerned departments and if the complaint is not resolved within a stipulated time-frame, it would automatically be forwarded to the higher authorities for necessary action.
The portal can be accessed at www.meekosam.ap.gov.in.
