Tata Consultancy Services has been ranked number one
for customer satisfaction across Europe in an independent survey of CxOs of top IT spending organizations
by Whitelane Research.
Whitelane Research's 2020/2021 IT Sourcing Study ranked 30 IT service providers based on responses from close to 1,700 CxOs and senior decision makers. It investigated over 4,050 unique IT sourcing relationships to assess service providers on nine Key Performance Indicators (KPIs) along service delivery, relationship, commercial and transformation.
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