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Democracy in the age of data (Column: Active Voice)

IANS 

"is the new oil" has been a cliched of the age. But the events that unfolded last week have underlined the extent of complexities that can be created in society depending on the nature of its usage.

A year-long investigation by multiple in the US and Britain revealed that a consulting firm, Cambridge Analytica, accessed of at least 50 million users without their proper consent. They then used these points to psychologically profile people and individually target them with politically-motivated content to manipulate the 2016 US A similar approach was used to influence electoral outcomes all around the world, possibly even in

Even though the process of manipulating the political narrative during elections is not something new, there is something sinister about for-profit organisations and foreign agents using to disrupt democratic norms. If electoral outcomes come to be defined by exploiting deep-rooted psychological fears of voters based on data analytics instead of developmental issues that drive progress and prosperity, social cohesion will fall under immediate threat, proving pernicious to the very fabric of democracy. The political vision of governments and politicians need to be steered by people instead of

It must be highlighted that and the vast explosion of data due to it are not the problems per se. However, when societies are finding themselves being increasingly run by data, a defined set of ethical norms need to be formulated to guide its use. The issue is of the utmost importance for India, as it has a significant that is vulnerable to privacy violations. It has the highest number of users and the second-highest number of users in the world -- with a combined reach of almost 300 million.

A committee of experts under Justice B.N. Srikrishna has already been set up to deliberate upon a data protection framework for It is working on drafting a data protection bill and has deliberated on a number of pertinent issues like what constitutes "personal data", the specifications of consent and establishment of a data protection authority. A white paper has also been published by the authority, detailing a lengthy discourse on these very issues. Meanwhile, the Parliamentary Standing Committee on Information has also listed "Citizens' data security and privacy" as a subject of study. However, not much seems to have been done on the topic. Recent events might hopefully set the ball rolling on that front and inspire a multi-partisan report on the matter.

Once the processes of setting up a robust framework of regulatory policy and to govern matters of data privacy are complete, there will be a requirement to establish cultural expectations that incorporate ethical standards right when the are being built. The application of regulatory mechanisms after individuals have been profiled is akin to closing the stable doors after the horses have bolted. The race to become the next-big-thing in has placed ethics on the backseat and, hence, it is often the case that investigations are conducted, and apologies are demanded, only after the damage has been done. The environment of "develop first, question later" will have to change.

The issue of data and privacy regulations will become even more important as technological companies gain greater market share in provision of instead of traditional banks. When you instantly transfer money to friends and family over apps like to avoid the hassle of asking around for bank account numbers, the company gains direct access to your transactions. The power of that data will lie with the entity which posses it. Interestingly, will begin to lose out on this essential as it will be unable to identify customer interactions once it shifts to these new age non-banks.

The use of as a strategic tool, put in the right hands, can be a powerful tool to understand societal preferences and address consumer needs. However, no good comes with a complementing bad and our democratic societies need to be wary of the latter by building robust security mechanisms that ensure privacy and consent. At times, even that might not be enough. Consumers willingly hand over a lot of personal information for the convenience of services without knowledge of the consequences of their actions and the eventual use of the data. Therefore, a final action that needs to be undertaken in the world of data is to build user-awareness. There is simply no substitute to a well-informed consumer base.

(is chair, The views expressed are personal. He can be contacted at and tweets @kautiliya. Chirag Yadav, senior researcher, Institute for Competitiveness, has contributed to the article)

--IANS

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(This story has not been edited by Business Standard staff and is auto-generated from a syndicated feed.)

First Published: Tue, March 27 2018. 11:58 IST
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