Yatra.com, a leading online travel company, today announced the launch India's first 'Online Ticket Cancellation' service. Customers can now cancel their domestic air tickets online. Its an exclusive service for the customers of Yatra.com and will allow the customer to cancel any domestic flight booking, at any time. Once the online cancellation is complete, the refund will be credited back to the customer's account/credit card. What's more by opting to cancel your ticket online you can save upto Rs150.
As with every other service provided by Yatra.com, the online cancellation of flight bookings is extremely simple and can be done in a few simple steps. The customer just needs to log in to the 'My Bookings' section of yatra.com. Click on the 'Yatra Reference No.' or the 'Flight Details' link. Move to the 'Cancel Flight' tab, and select the passengers for whom the ticket needs to be cancelled and then go to the 'Review' section to verify the cancellation details. To conclude, the customer clicks on the 'Cancel Flight' button and the air ticket will be cancelled.
Speaking on the occasion, Dhruv Shringi, Co founder, Yatra.com, said, "Cancellation of air tickets has been a concern for some of our valued customers. Keeping in line with our endeavour to continuously give best-in-class service to our customers we have introduced Online Ticket Cancellation Service. Yatra.com is the first company in India to launch this service which will help our loyal customers to conveniently cancel domestic air tickets online and also save Rs150 on the cancellation fee. For those customers who do not wish to cancel tickets of every passenger, there is a provision of partial cancellation"
Yatra.com was launched in August 2006 and within a short span of time it has seen a 40 fold increase in revenue with an employee base touching 700. Currently, Yatra.com is posting average revenue of Rs 80 crores a month with a volume of 6, 500 air tickets and over 300 rooms a day. The company achieved a turnover of $120 million in the financial year 2007-08 and expects to break even in 2009.
About Yatra.com
Yatra.com is India's leading Online Travel Company. It's the one-stop-shop for all travel needs. From air tickets to hotel rooms to holiday packages to buses to car rentals, yatra.com has everything to service today's traveler. With yatra.com, you can book tickets over the internet, through their 24x7 customer care centre, Yatra.com Holiday Lounges or by simply using your mobile phone. Yatra.com gives you an access to the best travel deals across a myriad of national and international destinations. It is one of the largest consolidators of hotels in India. Yatra.com provides reservation for 2,500 hotels across 250 destinations in India as well as Indian Hotels. Yatra also has international tie-ups with all the major international airlines and provides real time access to over 90,000 hotels across the world. All products at yatra.com come with a best price guarantee and an assurance of instant bookings. Currently yatra.com is doing average revenue of Rs 100 crores a month and a volume of more than 6,500 air tickets and 300+ hotel room nights per day.
