US-based Cognizant Technology Solutions has put in place a series of human resources (HR) practices which will, it hopes, make its goal of a P-CMM certification easier.
Bhaskar Das, head, human resources, Cognizant, said the company had put in place measures like assessment centres for psychometric profiling two years back and is in the process of implementing `Peoplesoft' for HR and project management. The company hopes to get a P-CMM rating of three or four by the last quarter of 2001.
Cognizant has an arrangement with Savellie & Holdsmith of UK for psychometric profiling. While participation of the personnel is not mandatory, the company has found that personnel have lesser resistance to an idea if it is not forced.
Data collected by clinical psychatrists is passed on to the employees directly to assure them that the feedback from the assessment will not be used for making career decisions.
It is left to the discretion of the employee whether they want to act on the feedback given to them by the consultants and approach the HR department for corrective action.
Cognizant, Bhaskar points out, hopes to streamline HR processes to help its P-CMM foray by integrating the existing system with the best benchmarked systems of Peoplesoft.
