Nokia Siemens bags Bharti Airtel contract

Nokia Siemens bags Bharti Airtel contract

BS Reporter / Mumbai January 03, 2008

Telecom infrastructure company Nokia Siemens Networks today announced it has won a pan India contract from GSM major Bharti Airtel for deployment of a single interactive voice response (IVR) platform across 23 circles.

The new IVR solution will enable Airtel to deliver services such as voice SMS, televoting, call management services, caller ring back tone (CRBT) and voice portal among others on a faster time-to-market basis, reduced costs due to optimized network utilisation, and increased security by creation of a layered architecture towards interactive voice applications.

This three year turnkey and multi-million Euro contract includes designing, planning, systems integration and optimisation services to enhance overall customer experience.