Consumer

What sells ought to be good: How metrics reshaped our idea of quality

Can we build systems where quality and scale coexist - not because quality always wins, but because losing the ability to tell the difference may cost us more than we realise?

Commercial LPG cylinder prices hiked by ₹993: Will consumers pay more? | West Asia war | Iran war

The price of a 19 kg commercial LPG cylinder has been raised by ₹993 with effect from May 1, marking a significant increase in cooking fuel costs for businesses.

Centre proposes E85, E100 in petrol: What it means for consumers and automakers | Ethanol fuel

The Ministry of Road Transport and Highways plans to widen emission testing standards for flex-fuel vehicles that can run on 100 per cent ethanol (E100), in a bid to boost production of such vehicles.

Tata Play GST demand stay shows tighter scrutiny of profiteering claims

High Court stays GSTAT order directing Tata Play to deposit Rs 450 crore, with experts saying ruling could tighten scrutiny of anti-profiteering assessments

Consumer durables' Q4 results may show impact of war, March rainfall

Rising input costs and unseasonal March rains hurt consumer durables demand in Q4FY26, with margin pressures expected to persist despite modest growth outlook

File consumer complaint within two years of the last cause of action

Identify correct court for filing complaint based on amount paid for goods or service

Why FMCG stocks are sliding in 2026 and what lies ahead for India’s consumption giants

India’s FMCG sector, long seen as a defensive investment bet, is under pressure in 2026. The Nifty FMCG index has slipped even as markets remain relatively stable. What is driving this decline, which

Consumer Protection: Follow procedure when sending sample for testing

Vamanan attributed the medical problem solely to the consumption of those dates, as this was the only "outside food" he had consumed

Breaking the glass wall: Why the India-US trade deal works for India

The India-US trade agreement should be seen as a win for consumers and producers, with debates on protectionism and strategic autonomy often missing the economic trade-offs involved

Amazon can't evade liability for defective TV, rules consumer commission

A consumer commission has asked Amazon to pay a refund to a TV buyer along with compensation, holding that an e-commerce platform cannot avoid liability for a defective product by claiming to be a "mere intermediary" and not the actual seller. District Consumer Disputes Redressal Commission (suburban Mumbai) on January 6 held Amazon Seller Services Private Limited (ASSPL) guilty of deficiency in service for resolving the issue. The commission, led by president Pradeep Kadu and member Gauri Kapse, ordered ASSPL to refund the customer, stressing that an online marketplace "cannot absolve itself of responsibility merely by describing itself as an intermediary, especially when it actively facilitates the sale, receives commercial benefit, and engages directly with consumers post-sale". "A consumer purchasing goods online does not have direct access to the manufacturer or service centre. The only visible and accessible entity is the online platform. The consumer relies not only on the

Govt awards 12 GATC certificates to 11 pvt firms to boost metrology sector

The Centre said that this will help increase the number of centres that check and verify weighing and measuring instruments used in trade

Management lessons from Odgers India’s leadership advisor

In this session of Guru gyan, Kaushik DasGupta, Managing Partner, India and APAC Lead - Consumer and Media, Odgers India, talks about leadership, and provides career tips to the students.

US consumer confidence drops to five-month low on job market worries

The Conference Board's report showed the share of consumers saying jobs were plentiful declined to the lowest level since February 2021

Expert lessons from a marketing pro

In this Manager’s Mantra episode, Ashish Tiwari shares his rich experience in marketing that spans across sectors. His suggestions can help you land into your dream marketing job

Industry will pass on GST benefits to consumers, says Piyush Goyal

Commerce Minister Piyush Goyal confirms that industries will pass on the benefits of GST rate reductions to consumers and discusses plans to boost exports amid US tariff challenges

AI PCs, growth & Asus India’s big bet: Arnold Su, VP, Consumer & Gaming PCs, ASUS India

In this episode of Tech Talk, host Pranjal Sharma sits down with Arnold Su, VP of Consumer & Gaming PCs at ASUS India, to discuss the rise of AI-powered PCs, India’s growing tech opportunities, >

Plea in SC seeks 'right to know' on product quality, seller details

A petition has been filed in the Supreme Court seeking to declare that consumers have a "right to know" about the quality, purity and certification of products, besides details of distributors and sellers for redressal against unfair restrictive trade practices. It has also sought directions to the Centre and the states to ensure that every distributor, trader and shop owner displays details of registration, including name, address, phone number and number of employees at the entry gate in bold letters on a display board visible to people. The plea is slated to come up for hearing on July 21 before a bench of Justices Vikram Nath and Sandeep Mehta. The petition filed by petitioner Ashwini Kumar Upadhyay said "right to know" was crucial for consumers to make informed choices and to protect themselves from unfair or restrictive trade practices and unscrupulous exploitation. "Right to know helps consumers avoid falling prey to a fraudulent or deceptive distributor, dealer, trader, sel

PM Modi's 'make in India' strikes emotional chord with the consumers

The survey shows that 58 per cent of the respondents in China want to buy local products in Q2 of 2025. This has gone up sharply by 7 per cent over the previous quarter

Our model is built on recruiting consumers into our products: Krishnakumar

We have been trying out all the categories that are possible in consumer business, be it food, beverages, impulse foods and home and personal care, said T Krishnakumar, director at RCPL

Consumer rights body issues guidelines for online sale of walkie-talkies

Central Consumer Protection Authority earlier sent 13 notices to various ecommerce companies for selling radio equipment, including walkie-talkies, without 'regulatory compliance'