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Page 34 - Dgca

Air passengers to get reimbursement for downgrades, DGCA to bring new norms

Airlines will reimburse 75 per cent of the ticket costs to passengers whose domestic flight tickets have been downgraded, with aviation regulator DGCA putting in place new norms. For downgrade of international tickets, the reimbursement amount will vary from 30 per cent to 75 per cent of the ticket costs, including taxes, depending on the distance covered by the particular flight. The new norms will be effective from February 15, a senior official at the Directorate General of Civil Aviation (DGCA) said on Wednesday. The regulator decided to amend the norms against the backdrop of complaints from air travellers about their tickets booked for a particular class being downgraded by airlines. In December last year, DGCA had proposed that airlines should have to refund the full value of such tickets, including taxes, and also that affected passenger will be flown free of cost in the next available class. However, those proposals have been modified now in line with international practi

Air passengers to get reimbursement for downgrades, DGCA to bring new norms
Updated On : 25 Jan 2023 | 9:03 PM IST

DGCA action 'excessive', we stand by suspended pilot, says Air India

The airline will assist the pilot in appealing against the order

DGCA action 'excessive', we stand by suspended pilot, says Air India
Updated On : 24 Jan 2023 | 11:38 PM IST

Crew made a judgement call, says Air India post internal investigation

The crew was approached by the complainant seeking assistance after allegedly being urinated on by a fellow passenger

Crew made a judgement call, says Air India post internal investigation
Updated On : 24 Jan 2023 | 6:20 PM IST

DGCA fines Air India Rs 10 lakh for not reporting second peeing incident

Says airline failed to report incident to the regulator and delayed referring it to the airline's internal committee

DGCA fines Air India Rs 10 lakh for not reporting second peeing incident
Updated On : 24 Jan 2023 | 5:43 PM IST

Paris-New Delhi flight incidents: DGCA slaps Rs 10 lakh fine on Air India

Aviation regulator DGCA on Tuesday imposed a fine of Rs 10 lakh on Air India for not reporting two incidents of unruly passenger behaviour onboard a Paris-New Delhi flight in December last year. This is the second time in less than a week that the watchdog has taken enforcement action against the airline in connection with unruly passenger behaviour. In a statement on Tuesday, DGCA said the incidents of passenger misbehaviour occurred on the AI-142 flight from Paris to New Delhi on December 6, 2022. One drunk passenger was caught smoking in the lavatory and not adhering to the crew instructions, and another passenger allegedly relieved himself on a vacant seat and blanket of a fellow female passenger when she went to the lavatory, it said. "Enforcement action in the form of a financial penalty of Rs 10,00,000 has been imposed on Air India for not reporting the incident to DGCA and delaying in referring the matter to its Internal Committee, which is a violation of applicable DGCA Ci

Paris-New Delhi flight incidents: DGCA slaps Rs 10 lakh fine on Air India
Updated On : 24 Jan 2023 | 4:01 PM IST

Alcohol should be served in a 'reasonable, safe manner': AI to cabin crew

Cabin crew observations of the quantity, rate and type of alcohol consumed by a guest can help in the assessment of whether that person is unduly intoxicated

Alcohol should be served in a 'reasonable, safe manner': AI to cabin crew
Updated On : 24 Jan 2023 | 12:02 AM IST

Centre approves appointment of Vikram Dev Dutt as next DGCA chief

The Appointments Committee of the Cabinet (ACC) has approved the appointment of Dutt as the next Director General of DGCA, an order issued by the Department of Personnel and Training said on Saturday

Centre approves appointment of Vikram Dev Dutt as next DGCA chief
Updated On : 22 Jan 2023 | 7:52 AM IST

AI urination case: Pilots' body mulls legal course after pilot suspended

Air India pilots' body is considering legal recourse and other options, regarding aviation regulator suspending the licence of the pilot-in-command of the flight where a passenger allegedly urinated

AI urination case: Pilots' body mulls legal course after pilot suspended
Updated On : 21 Jan 2023 | 4:02 PM IST

Urination fiasco: Air India fined Rs 30 lakh; pilot grounded for 3 months

DGCA asks director of in-flight services to pay Rs 3 lakh

Urination fiasco: Air India fined Rs 30 lakh; pilot grounded for 3 months
Updated On : 20 Jan 2023 | 11:27 PM IST

DGCA slaps Rs 30 lakh penalty on Air India for urination incident in flight

Aviation regulator DGCA has imposed a penalty of Rs 30 lakh on Air India as well as suspended the license of pilot-in-command of flight in which a person allegedly urinated on female co-passenger

DGCA slaps Rs 30 lakh penalty on Air India for urination incident in flight
Updated On : 20 Jan 2023 | 2:53 PM IST

IndiGo, Vistara airlines fly past pre-Covid peak in 2022, shows data

IndiGo carried 69.09 million passengers last year, compared to 67.9 million in 2019

IndiGo, Vistara airlines fly past pre-Covid peak in 2022, shows data
Updated On : 19 Jan 2023 | 9:42 PM IST

Singapore-bound flight takes off without 35 passengers, DGCA orders probe

After Airport authorities contacted the airline officials they were informed that the passengers were informed about the change in flight time via e-mail

Singapore-bound flight takes off without 35 passengers, DGCA orders probe
Updated On : 19 Jan 2023 | 9:39 PM IST

Urinating case: Air India imposes four-month flying ban on Shankar Mishra

Air India has said there was an error of judgment on part of its cabin crew and ground staff to identify the pee-on-board incident as a breach of discipline and it could have been handled better

Urinating case: Air India imposes four-month flying ban on Shankar Mishra
Updated On : 19 Jan 2023 | 9:37 PM IST

Air India says staff made error of judgment in handling urination incident

Airline's report to National Commission for Women acknowledges delay in reporting incident to regulator

Air India says staff made error of judgment in handling urination incident
Updated On : 18 Jan 2023 | 2:43 PM IST

Formulate policy on carrying pets on flights, display it on websites: DGCA

Aviation regulator Director General of Civil Aviation has asked the airlines to formulate a policy on carrying pets on flights and prominently display it on their websites for better understanding

Formulate policy on carrying pets on flights, display it on websites: DGCA
Updated On : 17 Jan 2023 | 11:22 PM IST

Air India peeing incident: Accused claims he did not urinate on woman

In a surprise U-turn, Shankar Mishra, the man accused of urinating on an elderly woman co-passenger on an Air India flight, told a Delhi court on Friday he did not commit the offensive act. The claim by his lawyer, made for the first time since the sordid event unfolded on an Air India New York-New Delhi flight on November 26 last year, flies in the face of denunciation of the accused by some of the co-passengers and even a string of WhatsApp exchanges he had with the victim woman which suggested the unsavoury incident indeed took place. The counsel for the accused made the submission before Additional Sessions Judge Harjyot Singh Bhalla while arguing against a Delhi police petition seeking revision of an order passed by a magisterial court denying police his custodial interrogation. The judge disposed of the application, saying the submissions made before him did not seem to have been made in front of the Metropolitan Magistrate. He said police can approach the magisterial court wi

Air India peeing incident: Accused claims he did not urinate on woman
Updated On : 13 Jan 2023 | 11:03 PM IST

Aviation regulator seeks report from SpiceJet on Delhi airport incident

A senior DGCA official on Thursday told PTI that the regulator is looking into the incident and has sought a report from the airline

Aviation regulator seeks report from SpiceJet on Delhi airport incident
Updated On : 12 Jan 2023 | 11:27 PM IST

'Crewed' lessons

On-board incidents point to poor training

'Crewed' lessons
Updated On : 12 Jan 2023 | 11:04 PM IST

Aviation watchdog to seek report from SpiceJet on incident at Delhi airport

Aviation watchdog DGCA will seek a report from SpiceJet on an incident at Delhi airport this week where passengers of a Bengaluru-bound flight had to wait for a long time at the aerobridge. A passenger had shared on social media a video and his experience about co-passengers having had to wait for a long time at the aerobridge on Tuesday at the Delhi airport. It happened with passengers of SpiceJet flight SG 8133 from Delhi-Bengaluru. On Wednesday late evening, SpiceJet said the flight was delayed due to weather disruption that led to incoming crew exceeding their duty time limit. A senior DGCA official on Thursday told PTI that the regulator is looking into the incident and "will seek a report from the airline". In its statement on Wednesday, SpiceJet said the flight was delayed on account of weather disruption in the network and the aircraft's previous rotation. "As a result of this, the incoming crew was not legal to operate the subsequent flight to Bengaluru and crew was arran

Aviation watchdog to seek report from SpiceJet on incident at Delhi airport
Updated On : 12 Jan 2023 | 11:05 AM IST

Operations normal at Indian airports amid US air traffic disruptions: DGCA

DGCA said operations are normal at all airports in India, and "there does not seem to be a cause for concern" amid air traffic in the US getting affected due to a technical failure in the system

Operations normal at Indian airports amid US air traffic disruptions: DGCA
Updated On : 11 Jan 2023 | 11:00 PM IST