Airlines will reimburse 75 per cent of the ticket costs to passengers whose domestic flight tickets have been downgraded, with aviation regulator DGCA putting in place new norms. For downgrade of international tickets, the reimbursement amount will vary from 30 per cent to 75 per cent of the ticket costs, including taxes, depending on the distance covered by the particular flight. The new norms will be effective from February 15, a senior official at the Directorate General of Civil Aviation (DGCA) said on Wednesday. The regulator decided to amend the norms against the backdrop of complaints from air travellers about their tickets booked for a particular class being downgraded by airlines. In December last year, DGCA had proposed that airlines should have to refund the full value of such tickets, including taxes, and also that affected passenger will be flown free of cost in the next available class. However, those proposals have been modified now in line with international practi
The airline will assist the pilot in appealing against the order
The crew was approached by the complainant seeking assistance after allegedly being urinated on by a fellow passenger
Says airline failed to report incident to the regulator and delayed referring it to the airline's internal committee
Aviation regulator DGCA on Tuesday imposed a fine of Rs 10 lakh on Air India for not reporting two incidents of unruly passenger behaviour onboard a Paris-New Delhi flight in December last year. This is the second time in less than a week that the watchdog has taken enforcement action against the airline in connection with unruly passenger behaviour. In a statement on Tuesday, DGCA said the incidents of passenger misbehaviour occurred on the AI-142 flight from Paris to New Delhi on December 6, 2022. One drunk passenger was caught smoking in the lavatory and not adhering to the crew instructions, and another passenger allegedly relieved himself on a vacant seat and blanket of a fellow female passenger when she went to the lavatory, it said. "Enforcement action in the form of a financial penalty of Rs 10,00,000 has been imposed on Air India for not reporting the incident to DGCA and delaying in referring the matter to its Internal Committee, which is a violation of applicable DGCA Ci
Cabin crew observations of the quantity, rate and type of alcohol consumed by a guest can help in the assessment of whether that person is unduly intoxicated
The Appointments Committee of the Cabinet (ACC) has approved the appointment of Dutt as the next Director General of DGCA, an order issued by the Department of Personnel and Training said on Saturday
Air India pilots' body is considering legal recourse and other options, regarding aviation regulator suspending the licence of the pilot-in-command of the flight where a passenger allegedly urinated
DGCA asks director of in-flight services to pay Rs 3 lakh
Aviation regulator DGCA has imposed a penalty of Rs 30 lakh on Air India as well as suspended the license of pilot-in-command of flight in which a person allegedly urinated on female co-passenger
IndiGo carried 69.09 million passengers last year, compared to 67.9 million in 2019
After Airport authorities contacted the airline officials they were informed that the passengers were informed about the change in flight time via e-mail
Air India has said there was an error of judgment on part of its cabin crew and ground staff to identify the pee-on-board incident as a breach of discipline and it could have been handled better
Airline's report to National Commission for Women acknowledges delay in reporting incident to regulator
Aviation regulator Director General of Civil Aviation has asked the airlines to formulate a policy on carrying pets on flights and prominently display it on their websites for better understanding
In a surprise U-turn, Shankar Mishra, the man accused of urinating on an elderly woman co-passenger on an Air India flight, told a Delhi court on Friday he did not commit the offensive act. The claim by his lawyer, made for the first time since the sordid event unfolded on an Air India New York-New Delhi flight on November 26 last year, flies in the face of denunciation of the accused by some of the co-passengers and even a string of WhatsApp exchanges he had with the victim woman which suggested the unsavoury incident indeed took place. The counsel for the accused made the submission before Additional Sessions Judge Harjyot Singh Bhalla while arguing against a Delhi police petition seeking revision of an order passed by a magisterial court denying police his custodial interrogation. The judge disposed of the application, saying the submissions made before him did not seem to have been made in front of the Metropolitan Magistrate. He said police can approach the magisterial court wi
A senior DGCA official on Thursday told PTI that the regulator is looking into the incident and has sought a report from the airline
On-board incidents point to poor training
Aviation watchdog DGCA will seek a report from SpiceJet on an incident at Delhi airport this week where passengers of a Bengaluru-bound flight had to wait for a long time at the aerobridge. A passenger had shared on social media a video and his experience about co-passengers having had to wait for a long time at the aerobridge on Tuesday at the Delhi airport. It happened with passengers of SpiceJet flight SG 8133 from Delhi-Bengaluru. On Wednesday late evening, SpiceJet said the flight was delayed due to weather disruption that led to incoming crew exceeding their duty time limit. A senior DGCA official on Thursday told PTI that the regulator is looking into the incident and "will seek a report from the airline". In its statement on Wednesday, SpiceJet said the flight was delayed on account of weather disruption in the network and the aircraft's previous rotation. "As a result of this, the incoming crew was not legal to operate the subsequent flight to Bengaluru and crew was arran
DGCA said operations are normal at all airports in India, and "there does not seem to be a cause for concern" amid air traffic in the US getting affected due to a technical failure in the system