Govt should address consumer complaints, not monitor product reviews
Some companies have been criticised by consumers and industry experts for downplaying negative reviews, or accepting fake ratings, making the vetting process difficult for buyers
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Amazon and Microsoft Corp. were neck-and-neck in the race to breach the unwelcome milestone, with the Windows software maker close behind after having lost $889 billion from a November 2021 peak
ABFRL is aggressively expanding its network across brands with Pantaloons adding 21 outlets on a net basis and the branded business taking the store count up by 85
E-commerce firms may have to incur higher costs for upgrading tech to comply with norm
The B2B arm of Walmart-owned e-commerce firm Flipkart reported expenses of Rs 54,580 crore, up about 19% over the previous year
The e-commerce firm has partnered with Web3 entertainment firm eDAO for the initiative where consumers can discover products in photorealistic virtual destinations and shop on Flipkart App
Customers placed a record of about 33.4 million orders during the mega sale with nearly 60 per cent of all orders coming from tier 4+ cities.
Companies such as Flipkart, Amazon, Meesho and Myntra are gearing up to host their biggest festive sale events without covid restrictions for the first time in three years
E-commerce firms are also bringing in various technology interventions that will help them handle the scale of business this season and enhance customer experience
A committee formed by the Department of Consumer Affairs is finalising changes in the norms related to fake reviews, which were formulated by the Bureau of Indian Standards (BIS) in 2021
Almost all major online shopping services in Afghanistan have shut down, with the two major online shopping services recently announcing to shut down their services.
Centre plans Lok Adalats to dispose of pending cases in consumer commissions
Flipkart Hotels will provide customers with the opportunity to book hotel rooms across 300,000 domestic and international hotels
A new consumer survey shows strong support from Delhi consumers for the proposed aggregator scheme of the city government which requires a time-bound transition to electric vehicles by last-mile delivery and e-commerce companies. The proposed scheme sets an April 30, 2030 deadline for the complete transition of Internal Combustion Engines (ICE) to electric vehicles (EV) among e-commerce, delivery and transport logistics service providers. Commissioned by the Sustainable Mobility Network and conducted by CMSR Consultants, the survey shows that 80 per cent of the 1,508 respondents in Delhi attributed last-mile delivery vehicles as one of the reasons for rising air pollution in the city. According to the survey, 95.2 per cent of the respondents agreed that a switch to EVs by delivery companies is important for addressing air pollution issues and mitigating climate change. The survey, conducted through a mix of offline on-ground interviews (70 per cent) and online survey responses (30
The government has issued 63 show cause notices to the manufacturers and importers selling weighing and measuring instruments on e-commerce platforms, seeking details of compliance with legal requirements. It has been observed that some manufacturers and importers of these instruments are selling the person weighing machines and kitchen scales on the e-commerce platforms without complying with the legal provisions, an official statement said on Tuesday. "Centre, through the Department of Legal Metrology has issued 63 show cause notices to the manufacturers/importers of the weighing and measuring instruments for seeking details of compliance," it said. It noted that unauthorised sales on e-commerce sites have not only created deficiency in service to the consumer but have also caused revenue loss to the government. "The notices were issued to manufacturers/ importers/ sellers on e-commerce platforms, seeking details of the approval of model, manufacturing/importer/dealer license and
"The transaction will enable the company to strengthen its content delivery, drive discovery for brands and make shopping experience more engaging for the customers," Nykaa said in a regulatory filing
E-marketplaces have claimed that since inventory is not controlled by them, they should not be liable for any dispute with sellers
Says no clarity on ONDC network's liability in case a consumer is delivered substandard products; local businesses will also find it hard to compete with e-commerce giants