Page 3 - Latest Updates on IndiGo Airlines

Datanomics: Staff behaviour is a small but steady irritant in air travel

SpiceJet recorded the highest complaint rate per 10,000 passengers, rising sharply from 3.9 in November 2024 to 13.8 in October 2025

'Abuse' of market dominance: CCI seeks info from aviation major IndiGo

Competition Commission has sought details from IndiGo after a consumer complaint alleged exploitative pricing following flight disruptions; CCI may examine Section 4 issues

IndiGo to start compensating passengers for flight disruptions next week

Civil aviation ministry has directed the airline to begin compensating passengers hit by mass flight cancellations earlier this month; IndiGo has said ₹10,000 vouchers will be issued starting Dec 26

Dense fog disrupts flights as IndiGo and Air India cancel services

IndiGo cancelled around 149 flights for Friday and Saturday, as per its website

Corrective steps will be taken after probe into IndiGo crisis: Official

Authorities will take elaborate and corrective actions after studying the probe panel report into the recent massive flight disruptions at IndiGo, a senior official said on Friday. The four-member panel constituted by the Directorate General of Civil Aviation (DGCA) is expected to finalise its report soon. In the wake of the flight disruptions earlier this month, the DGCA has cut IndiGo's winter schedule by 10 per cent. IndiGo, the country's largest airline, used to operate 2,300 flights daily. The senior government official said elaborate and corrective actions will be taken after studying the panel's report. "We will continuously work on it," the official said, emphasising that efforts are underway to ensure such disruptions do not happen again. To a query on whether the schedule adherence of other airlines is also being monitored, the official replied in the affirmative. This is travel season, and also coinciding with the fog season, and airlines should be operating more flig

Delhi HC asks Customs to respond on IndiGo's ₹900 crore duty refund plea

The Delhi High Court on Friday sought a response from the Customs department on a plea by InterGlobe Aviation, which operates the IndiGo airline, seeking a refund of more than Rs 900 crore paid as Customs duty on aircraft engines and parts re-imported into India after overseas repairs. A bench of Justices V Kameswar Rao and Vinod Kumar issued the notice to the deputy commissioner (refund), office of the principal commissioner of Customs, Air Cargo Complex (Import), and asked the authorities to file a counter affidavit within two weeks. The court listed the matter for next hearing on April 8, 2026. InterGlobe, in its plea, contended that the levy of Customs duty on such re-imports was unconstitutional and amounted to double levy on the same transaction. The counsel for the Customs opposed the plea, claiming it is pre-mature and that the issue based on which the present claim has been filed is pending before the Supreme Court. The counsel said the Supreme Court has not passed any st

CCI to probe IndiGo on complaint from informant over flight disruptions

The CCI first conducts a preliminary inquiry based on the information received, and then, based on the findings, it directs the Director General's office to start a formal investigation

'Worst is behind us, focus on rebuilding': IndiGo CEO's message to staff

IndiGo CEO Pieter Elbers said the focus of the airline is now to solidify operations and to ensure that the operations are stable as the bad weather and IROPS season begin this week

IndiGo COO, DGCA officials appear before Parl panel on flight chaos

The committee did not take any view and decided to wait till the report of the ongoing investigation ordered by the civil aviation ministry comes, the sources said

IndiGo founders fly into Hurun's top-10 self-made entreprenuer list

Their entry directly into the top three comes amid one of the most tumultuous periods for the airline in recent times

IndiGo tops Air India in international passenger traffic in Jul-Sep quarter

IndiGo emerged as India's largest international carrier in July-September 2025, overtaking the Air India group in passenger traffic amid capacity cuts and aircraft constraints at Tata-owned airlines

IndiGo crisis: HC rejects PIL seeking higher compensation for passengers

The Delhi High Court on Wednesday refused to entertain a PIL seeking to direct the Centre and Indigo airline to pay four times the compensation of the full ticket price to all passengers whose tickets were cancelled during November and December after the new Flight Duty Time Limitation (FDTL) rollout. A bench of Chief Justice Devendra Kumar Upadhyaya and Justice Tushar Rao Gedela said it has already taken cognisance of the issue in another public interest litigation (PIL) and granted liberty to the petitioner to seek intervention in the pending petition. "We don't see any reason as to why the concerns raised here cannot be taken up in the earlier petition. The jurisprudence developed by the Supreme Court and high courts around PILs permits the court to expand the scope of a petition in public interest. "We decline to entertain this petition with liberty to the petitioner to seek intervention in the pending petition. The writ petition stands disposed of," the bench said while dictati

Indigo crisis: PIL filed in Delhi HC seeking direction for compensation

A PIL has been filed in the Delhi High Court seeking to direct the Centre and Indigo airline to pay four times the compensation of the full ticket price to all passengers whose tickets were cancelled during November and December after the new Flight Duty Time Limitation (FDTL) rollout. The public interest litigation, which will come up for hearing on Wednesday before a bench of Chief Justice Devendra Kumar Upadhyaya and Justice Tushar Rao Gedela, also sought an enquiry by a retired judge or Lokpal to identify the negligence and lapses of the Directorate of Civil Aviation (DGCA) in precipitating the crisis. The petition further sought to direct the Union Ministry of Civil Aviation and the Department of Consumer Affairs to initiate a "class action suit" according to the provisions of the Consumer Protection Act against Indigo for the suffering and damages caused to the passengers due to the crisis in the last couple of months. According to the petitioner, Centre for Accountability and

DGCA probe panel on flight disruptions visits IndiGo headquarters

The four-member panel, set up by Director General of Civil Aviation Faiz Ahmed Kidwai to investigate large-scale operational disruptions at domestic carrier IndiGo earlier this month, visited the airline's headquarters on Monday as part of the ongoing probe, sources said. During the visit, they said, the panel members checked multiple aspects of the operations that could have resulted in the disruptions. "The panel members visited IndiGo headquarters on Monday. They remained there throughout the day to take the ongoing probe ahead," a source privy to information told PTI. During the visit, said another source, the probe panel checked multiple aspects of operations, including infrastructure that could have resulted in such a large-scale disruption of services. The four-member panel, comprising Joint DG Sanjay Brahamane, Deputy Director General Amit Gupta, senior Flight Operations Inspector Kapil Manglik, and FOI Lokesh Rampal, has been tasked with identifying the root causes of ...

SC refuses plea on IndiGo flight cancellations, directs petitioner to HC

The Supreme Court on Monday refused to entertain a PIL seeking judicial intervention into the issue of cancellation of hundreds of flights by IndiGo, and asked the petitioner to move the Delhi High Court with the grievances. The Delhi High Court, on December 10, questioned the central government for not taking timely action to check the crisis caused by IndiGo flight cancellations and asked why the situation was allowed to precipitate, with lakhs of passengers stranded and other airlines charging hefty fares. It was hearing a PIL seeking directions to the Centre to provide support and refunds to passengers affected by the cancellation of hundreds of flights by IndiGo. On Monday, a bench comprising Chief Justice Surya Kant and justices Joymalya Bagchi and Vipul M Pamcholi took note of the submissions of petitioner Narendra Mishra that the plea needed a hearing at the top court and said the high court is already seized of another similar PIL. The bench asked Mishra to approach the hi

StatsGuru: A trinity of turbulence - Airbus, IndiGo and glitches

Recent Airbus A320 groundings and IndiGo flight disruptions have put India's fast-growing aviation sector under the spotlight, raising questions over fleet reliability and safety oversight