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Forced deboarding row: United Airlines to will testify at House hearing

A passenger was dragged off an April 9 flight in Chicago to make room for crew members

Reuters  |  Washington/New York 

United Airlines
Community members protest the treatment of David Dao, who was forcibly removed from a United Airlines flight on Sunday by the Chicago Aviation Police, at O'Hare International Airport in Chicago. Photo: Reuters

said on Wednesday it plans to testify at an upcoming US House Transportation Committee hearing on commercial airline industry consumer issues after a passenger was dragged off an April 9 flight in Chicago to make room for crew members.

A spokesman for the panel did not say who the committee plans to call as witnesses. A date for the hearing has not been disclosed.

United spokeswoman Megan McCarthy said the airline looks "forward to meeting with the committee and sharing with them the comprehensive review and the customer-focused actions we will communicate next week."

She declined to say who would testify for United.

The airline also faces a Thursday deadline from the US Senate Commerce Committee to answer detailed questions about the incident.

In the carrier's first quarter earnings call this week, United again apologised repeatedly for the incident in which Dr was dragged from his seat on a United flight to make room for crew members. His lawyer said the 69-year-old man suffered a broken nose, concussion and other injuries when he was removed from the flight.

United has repeatedly apologised for the incident and announced two rule changes last week, including saying that it will no longer call police to remove passengers from overbooked planes.

The flight was already full when four airline crew members showed up after passengers had boarded and requested seats so they could commute to their next flight out of Louisville,

United said this week its chief executive met with the Chinese consulate in Chicago over the possible impact to bookings from a customer being dragged off a plane but it was too early to tell if business in had been hit by the event.

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Forced deboarding row: United Airlines to will testify at House hearing

A passenger was dragged off an April 9 flight in Chicago to make room for crew members

A passenger was dragged off an April 9 flight in Chicago to make room for crew members

said on Wednesday it plans to testify at an upcoming US House Transportation Committee hearing on commercial airline industry consumer issues after a passenger was dragged off an April 9 flight in Chicago to make room for crew members.

A spokesman for the panel did not say who the committee plans to call as witnesses. A date for the hearing has not been disclosed.

United spokeswoman Megan McCarthy said the airline looks "forward to meeting with the committee and sharing with them the comprehensive review and the customer-focused actions we will communicate next week."

She declined to say who would testify for United.

The airline also faces a Thursday deadline from the US Senate Commerce Committee to answer detailed questions about the incident.

In the carrier's first quarter earnings call this week, United again apologised repeatedly for the incident in which Dr was dragged from his seat on a United flight to make room for crew members. His lawyer said the 69-year-old man suffered a broken nose, concussion and other injuries when he was removed from the flight.

United has repeatedly apologised for the incident and announced two rule changes last week, including saying that it will no longer call police to remove passengers from overbooked planes.

The flight was already full when four airline crew members showed up after passengers had boarded and requested seats so they could commute to their next flight out of Louisville,

United said this week its chief executive met with the Chinese consulate in Chicago over the possible impact to bookings from a customer being dragged off a plane but it was too early to tell if business in had been hit by the event.

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Business Standard
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Forced deboarding row: United Airlines to will testify at House hearing

A passenger was dragged off an April 9 flight in Chicago to make room for crew members

said on Wednesday it plans to testify at an upcoming US House Transportation Committee hearing on commercial airline industry consumer issues after a passenger was dragged off an April 9 flight in Chicago to make room for crew members.

A spokesman for the panel did not say who the committee plans to call as witnesses. A date for the hearing has not been disclosed.

United spokeswoman Megan McCarthy said the airline looks "forward to meeting with the committee and sharing with them the comprehensive review and the customer-focused actions we will communicate next week."

She declined to say who would testify for United.

The airline also faces a Thursday deadline from the US Senate Commerce Committee to answer detailed questions about the incident.

In the carrier's first quarter earnings call this week, United again apologised repeatedly for the incident in which Dr was dragged from his seat on a United flight to make room for crew members. His lawyer said the 69-year-old man suffered a broken nose, concussion and other injuries when he was removed from the flight.

United has repeatedly apologised for the incident and announced two rule changes last week, including saying that it will no longer call police to remove passengers from overbooked planes.

The flight was already full when four airline crew members showed up after passengers had boarded and requested seats so they could commute to their next flight out of Louisville,

United said this week its chief executive met with the Chinese consulate in Chicago over the possible impact to bookings from a customer being dragged off a plane but it was too early to tell if business in had been hit by the event.

image
Business Standard
177 22