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Airtel says network outage was for 5 mins; fully restored in 10 mins

Several Airtel users on Twitter complained that both their mobile data and broadband connection stopped working

Topics
Airtel | Bharti Airtel | Telecom Bharti Airtel

Press Trust of India  |  New Delhi 



Between 2012 and 2017, Bharti Airtel bought BWA spectrum from Qualcomm, Aircel and Tikona Digital who were the second players in different circles.
The company has over 20 crore mobile data and 40 lakh fixed broadband users across the country.

Bharti Airtel's data network faced disruption for a brief duration, around 5 minutes, across India due to a technical glitch, and the network was fully normalized within a few minutes, the company said on Friday.

Several users on Twitter complained that both their mobile data and broadband connection stopped working.

"Our internet services were disrupted for approximately 5 minutes today morning due to a technical glitch. This was immediately tackled, and the network was fully normalized within the next 10 minutes. We deeply regret the inconvenience caused to our customers," the company said in a revised statement.

Down Detector, which tracks network outage, showed that the disruption was across the country.

The company has over 20 crore mobile data and 40 lakh fixed broadband users across the country.

(Only the headline and picture of this report may have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)


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First Published: Fri, February 11 2022. 17:24 IST

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