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David Streitfeld: To gain the upper hand, Amazon disrupts itself

Far from being weak, Amazon is looking to use its powerful e-commerce operation to become a retail and entertainment colossus

David Streitfeld 

David Streitfeld Sometime last summer, a quarter-billion dollars went missing at Amazon. Analysts were expecting the usual gangbusters third quarter. But it was about $250 million short of forecasts. Here is one way to look at the disappointing results: Amazon, for all its heft, is starting to lose momentum. It was rejected by some customers who were put off by its acrimonious dispute with the publisher Hachette over e-books, while others found its prices less compelling than they once were. But few things about the retailer are ever clear-cut, so here is another interpretation: Amazon is ...

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First Published: Tue, December 02 2014. 21:46 IST