The report also suggested that REs may adopt Faceless / Straight Through Processes' (STPs) in order to close accounts, and/or accept, acknowledge, and track the communication by the customer
A bank official said that both the government and the RBI have stated that money should not be accumulated in the depositor education and awareness fund
An RBI-appointed panel on Monday recommended hosts of customer-centric initiatives for banks, including online settlement of claims by heirs of deceased account holders, flexibility for submission of life certificates by pensioners and a centralised KYC database. The report of the Committee for Review of Customer Service Standards in RBI Regulated Entities (REs) has also suggested that the operations of accounts should not be stopped pending periodic Know Your Customer (KYC) updates. It recommended that there should be a time limit for the return of property documents to borrowers after the closure of the loan account, failing which a penalty should be imposed on the lender. In case of loss of property documents, the RE should not only be obligated to assist in obtaining certified registered copies of documents at their cost but also compensate the customer adequately, keeping in view the time taken to arrange the alternate copies of the documents, the report said. In May last year
If the management fails to meet expectations, the board should even consider replacing it, he said
Boards should set clear expectations for management and should require reports on risk management on a regular basis, said Rao, at a conference of directors of state-run and private banks in May
The Governor of the RBI has for the first time provided a peek into the power structures within bank boards
The fraud done by IL&FS Transportation Network Ltd (ITNL) and its directors came to light in 2018 after the National Company Law Tribunal (NCLT) appointed a new board of directors
Banks' loan growth over the financial year ended March 2023 (FY23) reached 15.4 per cent, the highest since FY12
The move to withdraw Rs 2,000 denomination notes will yield deposits of up to Rs 1.5 lakh crore for the banking system, Axis Bank Chief Economist Saugata Bhattacharya said on Wednesday. Notes of Rs 1 lakh to Rs 1.5 lakh crore will come back into the system as deposits, Bhattacharya told reporters, adding that this should take the overall deposit growth to over 11 per cent in FY24. As per RBI data, the total value of Rs 2,000 notes in the system is Rs 3.62 lakh crore. Holders of the notes can either deposit the notes at banks, or get them exchanged over bank counters. It can be noted that the banking system has been passing through what some call as a 'war for deposits' at present, with a wide gap between the credit and deposit growth numbers. Bhattacharya said he expects the credit growth to slow down to 13 per cent in FY24 from 16 per cent, even as the deposit growth number will rise to 11-12 per cent from the single-digit figure in FY23. Meanwhile, Bhattacharya said Reserve Bank
Outsourcing, lack of succession planning and staff skilling also areas of concern, Jain says
The liquidity in the banking system is expected to improve to more than Rs 1 lakh crore in days to come if the current market trend of 80 per cent of Rs 2000 notes being deposited holds, a report said. "Even if a fraction of these trends are extrapolated at All Scheduled Commercial Bank's (ASCB) level, then the banking system liquidity is likely to increase significantly compared to our earlier estimates of Rs 1 trillion bulge in deposits," said the SBI report 'Ecowrap' said. However, it said, this is based on the current available information and might change depending on further data. The bottom line, however, is that the interest rate cycle might have peaked decisively, it said. "As per market trends, around 80 per cent of the total Rs 2000 notes received are deposited and the rest 20 per cent are exchanged for smaller denominations," it said. The Reserve Bank of India (RBI) on May 19 announced the withdrawal of Rs 2000 denomination banknotes as part of its currency management
According to the latest RBI data, CD issuances by banks soared to Rs 6.73 trillion in 2022-23 from Rs 2.33 trillion in the previous financial year
The number of frauds in the banking sector went up to 13,530 in 2022-23 year-on-year, but the amount involved nearly halved at Rs 30,252 crore, showed a Reserve Bank data released on Tuesday. Frauds occurred predominantly in the category of digital payments (card/internet), in terms of number, said Reserve Bank's Annual Report 2022-23. However, in terms of value, frauds have been reported primarily in the loan portfolio (advances category). A total of 9,097 frauds had taken place in 2021-22 involving Rs 59,819 crore. In 2020-21, the number of frauds was 7,338 and amount involved was Rs 1,32,389 crore. "An assessment of bank group-wise fraud cases over the last three years indicates that while private sector banks reported maximum number of frauds, public sector banks continued to contribute maximum to the fraud amount during 2022-23," the report said. Data are in respect of frauds of Rs 1 lakh and above reported during the three years. The report said there was a 55 per cent decl
Minister of State for Finance Bhagwat K Karad on Monday said banks need to focus on digitalisation and keep a vigil on stressed loans. Bank should also undertake financial literacy and financial inclusion activities, he said after inaugurating the zonal office of ESAF Small Finance Bank here. Karad said banks should do timely recognition of non-performing assets and make adequate provisions so that the banking system remains healthy. Emphasising on use of technology, he said, it is the future and there is need to promote digital banking. Speaking on the occasion, ESAF Small Finance Bank managing director K Paul Thomas said the bank has special focus on agriculture sector. The bank signed an agreement with Agriculture Insurance Company of India Limited for providing crop insurance. The bank, which has nearly 600 branches spread across 21 states, recorded over four-fold jump in net profit to Rs 302.33 crore for the year ended March 31, 2023. The bank earned a profit of Rs 54.73 cr
Though the management has guided for credit growth of 12-15 per cent, there will be near term pressure on NIMs and earnings, ICICI Securities said
Gaps in governance of certain banks has potential to cause some degree of volatility, he says
Banks continue to use discretion on filling up forms
The Indian market offers limitless possibilities. International banks are aware of this but not many seem willing to explore it
In spite of the Covid-induced economic slowdown, the Tripura Gramin Bank (TGB), one of the leading banks among the 43 Regional Rural Banks (RRBs) in India
Exchange facility is available only at banks. Customers can make deposits since the Rs 2,000 note is legal tender," said a top banking industry source