Aviation safety regulator DGCA has suspended four Flight Operations Inspectors (FOIs) over massive disruptions in IndiGo's operations, which resulted in the cancellation of thousands of flights and lakhs of people getting stranded across airports. The airline cancelled over 50 flights from Bengaluru Airport on Friday. FOIs are senior officials within the Directorate General of Civil Aviation, working as part of its regulatory and safety oversight functions, often deployed to monitor airline operations. "Four Flight Operations Inspectors (FOIs) at the DGCA have been suspended in connection with the recent large-scale disruptions in IndiGo's flights," a source said. These officials ensure aviation safety by inspecting, auditing, and certifying airlines and personnel, such as pilots, dispatchers,and cabin crew, to meet strict regulatory standards, verifying various regulations and overseeing training, flight standards, and accident prevention measures in India. "IndiGo has cancelled
The airline said these vouchers - which can be used to book any IndiGo flights during the next 12 months
Parliamentary panel will summon aviation regulators and major airlines to review recent flight cancellations and ongoing safety concerns, including ATC fatigue, pilot shortages and infrastructure gaps
IndiGo said the ₹10,000 vouchers are in addition to government-mandated compensation of ₹5,000-10,000 for passengers whose flights were cancelled within 24 hours of departure
IndiGo announced that it has reduced its capacity and passenger unit revenue forecast for Q3, after the civil aviation regulator directed it to cut 10 per cent of its domestic winter schedule
The DGCA has launched inspections at 11 airports and deployed officers at IndiGo's headquarters as part of intensified monitoring amid continuing flight disruptions
With IndiGo operations stabilising after widespread cancellations, many passengers still remain unsure about refunds, delays, and flight tracking. Here are answers to the most common questions
On Wednesday, IndiGo cancelled over 60 flights from Bengaluru airport, even as CEO Pieter Elbers claimed yesterday that the airline's operations were back on track
Civil Aviation Minister K Ram Mohan Naidu also suggested that the crisis at IndiGo may have been 'intentional'
With the DGCA's statutory status remaining only on paper, the civil aviation ministry is making a bigger noise about what action should be taken against IndiGo
Civil Aviation Minister Ram Mohan Naidu said that IndiGo's internal rostering disruptions led to large-scale cancellations, causing inconvenience to thousands of passengers
IndiGo has restored most flights, improved on-time performance and cleared major backlogs, delivering over 4,500 bags and issuing ₹827 crore in refunds
Minister promises strict action; airline board members unsure if CEO must go
Flags financial damage from revenue loss, compensation, DGCA fines
The Directorate General of Civil Aviation-appointed panel investigating the flight disruptions at IndiGo is likely to summon the airline's CEO Pieter Elbers and Chief Operating Officer Isidre Porqueras on Wednesday as part of the ongoing probe, according to a source on Monday. The four-member panel, comprising Joint DG Sanjay Brahamane, Deputy Director General Amit Gupta, senior Flight Operations Inspector Kapil Manglik, and FOI Lokesh Rampal, has been tasked with identifying the root causes of widespread operational disruptions. Its mandate includes assessing manpower planning, fluctuating rostering systems, and the airline's preparedness to implement the latest duty period and rest norms for pilots. The panel, announced by Director General of Civil Aviation (DGCA) Faiz Ahmed Kidwai on December 5, will also review the extent of compliance with the revised FDTL provisions, including analysis of gaps admitted by the airline and ascertain the accountability and responsibility for ...
Crisis-hit domestic carrier IndiGo has cancelled 500 flights and plans to operate 1,802 services on Monday, the civil aviation ministry said. The airline has delivered 4,500 bags to the passengers out of the total 9,000, and will deliver the remaining in next 36 hours, the ministry said in a statement. Today (Monday) IndiGo plans to operate 1,802 flights to 137 out of 138 destinations, with 500 cancellations. (Also) 4,500 bags were delivered to customers out of the total 9,000 bags. (the airline) targets to deliver balance bags in the next 36 hours, the ministry said. It also said that 5,86,705 PNRs for period December 1-7 were cancelled and refunded, amounting to total Rs 569.65 crore. Total 9,55,591 PNRs for period November 21 to December 7 were also cancelled and refunded, amounting to Rs 827 crore. IndIGo has been facing heat from both the government and the passengers for cancelling hundreds of flights since December 2, citing regulatory changes in the pilots' new flight duty
After major nationwide disruptions, IndiGo now has to answer the DGCA by 6 pm on Monday; the airline says operations are improving and ₹610 crore in refunds have already been cleared
Aviation watchdog DGCA on Saturday issued a show cause notice to IndiGo CEO Pieter Elbers seeking an explanation for the massive flight disruptions, according to sources. For five days in a row, IndiGo has seen significant flight disruptions with hundreds of flight cancellations and delays, causing hardships to thousands of passengers. In the notice, the regulator said the large-scale operational failures indicate significant lapses in planning, oversight and resource management, the sources said. "... as the CEO, you are responsible for ensuring effective management of the airline but you have failed in your duty to ensure timely arrangements for conduct of reliable operations and the availability of requisite facilities to the passengers," the notice read. The Directorate General of Civil Aviation (DGCA) has also asked Elbers to reply within 24 hours. The notice also mentioned that the primary cause of the flight disruptions is non-provisioning of adequate arrangements to cater
The new regulations, first proposed in early 2024, were implemented in two phases this year, with the latest implementation date of November 1
After a week of disruptions, Indigo says operations are gradually stabilising and cancellations may drop below 1,000 today; passengers have been offered full waiver on cancellations and rescheduling