Civil Aviation Minister Ram Mohan Naidu said that IndiGo's internal rostering disruptions led to large-scale cancellations, causing inconvenience to thousands of passengers
IndiGo has restored most flights, improved on-time performance and cleared major backlogs, delivering over 4,500 bags and issuing ₹827 crore in refunds
Minister promises strict action; airline board members unsure if CEO must go
Flags financial damage from revenue loss, compensation, DGCA fines
The Directorate General of Civil Aviation-appointed panel investigating the flight disruptions at IndiGo is likely to summon the airline's CEO Pieter Elbers and Chief Operating Officer Isidre Porqueras on Wednesday as part of the ongoing probe, according to a source on Monday. The four-member panel, comprising Joint DG Sanjay Brahamane, Deputy Director General Amit Gupta, senior Flight Operations Inspector Kapil Manglik, and FOI Lokesh Rampal, has been tasked with identifying the root causes of widespread operational disruptions. Its mandate includes assessing manpower planning, fluctuating rostering systems, and the airline's preparedness to implement the latest duty period and rest norms for pilots. The panel, announced by Director General of Civil Aviation (DGCA) Faiz Ahmed Kidwai on December 5, will also review the extent of compliance with the revised FDTL provisions, including analysis of gaps admitted by the airline and ascertain the accountability and responsibility for ...
Crisis-hit domestic carrier IndiGo has cancelled 500 flights and plans to operate 1,802 services on Monday, the civil aviation ministry said. The airline has delivered 4,500 bags to the passengers out of the total 9,000, and will deliver the remaining in next 36 hours, the ministry said in a statement. Today (Monday) IndiGo plans to operate 1,802 flights to 137 out of 138 destinations, with 500 cancellations. (Also) 4,500 bags were delivered to customers out of the total 9,000 bags. (the airline) targets to deliver balance bags in the next 36 hours, the ministry said. It also said that 5,86,705 PNRs for period December 1-7 were cancelled and refunded, amounting to total Rs 569.65 crore. Total 9,55,591 PNRs for period November 21 to December 7 were also cancelled and refunded, amounting to Rs 827 crore. IndIGo has been facing heat from both the government and the passengers for cancelling hundreds of flights since December 2, citing regulatory changes in the pilots' new flight duty
After major nationwide disruptions, IndiGo now has to answer the DGCA by 6 pm on Monday; the airline says operations are improving and ₹610 crore in refunds have already been cleared
Aviation watchdog DGCA on Saturday issued a show cause notice to IndiGo CEO Pieter Elbers seeking an explanation for the massive flight disruptions, according to sources. For five days in a row, IndiGo has seen significant flight disruptions with hundreds of flight cancellations and delays, causing hardships to thousands of passengers. In the notice, the regulator said the large-scale operational failures indicate significant lapses in planning, oversight and resource management, the sources said. "... as the CEO, you are responsible for ensuring effective management of the airline but you have failed in your duty to ensure timely arrangements for conduct of reliable operations and the availability of requisite facilities to the passengers," the notice read. The Directorate General of Civil Aviation (DGCA) has also asked Elbers to reply within 24 hours. The notice also mentioned that the primary cause of the flight disruptions is non-provisioning of adequate arrangements to cater
The new regulations, first proposed in early 2024, were implemented in two phases this year, with the latest implementation date of November 1
After a week of disruptions, Indigo says operations are gradually stabilising and cancellations may drop below 1,000 today; passengers have been offered full waiver on cancellations and rescheduling
IndiGo CEO Pieter Elbers apologised for the unprecedented cancellations and said disruptions should ease from Saturday, with full operational stability expected between December 10 and 15
After IndiGo's mass cancellations, DGCA's one-time FDTL exemption has sparked fresh questions about who the regulator is, what it oversees, and how safety rules are drafted and rolled back
Hundreds of flights have been cancelled across India after new duty-time rules, stranding passengers; IndiGo has apologised, told DGCA it will stabilise schedules by February 10, 2026
On Thursday, 73 flights were cancelled at Bengaluru airport, its spokesperson said. Around 30 were cancelled in Delhi, and 68 in Hyderabad, and 85 IndiGo flight cancellations were planned for Mumbai
200 more flights cancelled on Thursday; chaos at airports across India
IndiGo told the DGCA that flight disruptions may continue as the airline grapples with planning gaps and pilot shortages linked to FDTL rules. It will cut flights from December 8 to stabilise ops
IndiGo cancelled over 300 flights in the last two days across India, causing widespread delays and leaving thousands of passengers stranded across major airports
Airline Pilots' Association of India (ALPA) on Wednesday said the operational disruptions at IndiGo due to crew issues point to a failure of proactive resource planning by dominant airlines, and claimed that there could also be an effort to pressurise regulator DGCA to dilute the new flight duty time limitation norms. IndiGo on Wednesday said there have been significant operational disruptions due to a multitude of factors, including Flight Duty Time Limitation (FDTL) issues. Sources said the airline cancelled more than 100 flights on Wednesday. "The situation concerning the recent flight cancellations across India allegedly attributed to pilot shortage due to new FDTL norms, raises significant questions about the airline's management, regulatory oversight by the DGCA, and market fairness," ALPA said in a statement. The second phase of the revised Flight Duty Time Limitations (FDTL) norms, which provides for increased rest period and a lesser number of night landings, came into eff
The airline's 164-seater Airbus A320 aircraft, with an expired airworthiness review certificate (ARC), flew eight times on November 24 and 25
The incident raised concerns as it came months after the deadly London-bound Dreamliner crash in June that killed 260 civilians