Aviation safety regulator DGCA has suspended four Flight Operations Inspectors (FOIs) over massive disruptions in IndiGo's operations, which resulted in the cancellation of thousands of flights and lakhs of people getting stranded across airports. The airline cancelled over 50 flights from Bengaluru Airport on Friday. FOIs are senior officials within the Directorate General of Civil Aviation, working as part of its regulatory and safety oversight functions, often deployed to monitor airline operations. "Four Flight Operations Inspectors (FOIs) at the DGCA have been suspended in connection with the recent large-scale disruptions in IndiGo's flights," a source said. These officials ensure aviation safety by inspecting, auditing, and certifying airlines and personnel, such as pilots, dispatchers,and cabin crew, to meet strict regulatory standards, verifying various regulations and overseeing training, flight standards, and accident prevention measures in India. "IndiGo has cancelled
The airline said these vouchers - which can be used to book any IndiGo flights during the next 12 months
With IndiGo operations stabilising after widespread cancellations, many passengers still remain unsure about refunds, delays, and flight tracking. Here are answers to the most common questions
The Delhi High Court on Wednesday questioned the Central government as to why the situation that led to cancellation of a number of IndiGo flights precipitated, and termed it a crisis. The high court said besides trouble and harassment caused to the stranded passengers, the question is of the losses caused to the economy. A bench of Chief Justice Devendra Kumar Upadhyaya and Justice Tushar Rao Gedela also asked how could other airlines take advantage of the crisis situation and charge hefty sums for tickets from the passengers. The court was informed by the counsel for the Centre and the Directorate General of Civil Aviation (DGCA) that statutory mechanism is totally in place and a show-cause notice has been issued to Indigo, which has apologised profusely. The government's counsel also said the crisis precipitated on account of various non-compliances of the guidelines issued by the authorities from time to time, including flight duty hours of the crew members. The court was hear
The survey highlighted the impact of frequent tail swaps-when airlines switch the aircraft assigned to a flight
IndiGo has restored most flights, improved on-time performance and cleared major backlogs, delivering over 4,500 bags and issuing ₹827 crore in refunds
The contest for India's 1.4 billion consumers was turning into a fixed match, I had argued in May 2023
The widespread disruptions in IndiGo flights, resulting from the airline's failure to plan for aviation regulations communicated to industry more than a year in advance, could result in financial damage from loss of revenue as well as potential penalties for cancellations, Moody's Ratings said on Monday. In a note, Moody's said the disruptions are "credit negative" for the airline. "Despite temporary reprieve, failure to effectively plan for new aviation regulations is credit negative." The disruptions, which coincided with peak winter schedules, resulted in over 1,600 flight cancellations on December 5, after similar operational issues in November left more than 1,200 flights grounded. Flights cancellations started on December 2 and the airline is yet to restore normalcy. More than 500 flights were cancelled on Monday. "The disruptions are credit negative because IndiGo could face significant financial damage from loss of revenue because of flight cancellations, refunds and other .
While the company has pledged a full recovery by Dec 10, the debacle threatens IndiGo's position in the industry and its ambitious expansion plans
The Northeast Frontier Railway (NFR) will be running special trains to clear passenger rush in view of flight disruptions, its chief spokesperson said on Sunday. NFR CPRO Kapinjal Kishore Sharma said extra coaches of various classes have also been attached to different trains. "The NFR has taken these initiatives in view of IndiGo flight cancellations," he said. Two special trains -- one each from Dibrugarh to New Delhi, and Guwahati to Howrah -- would run on Monday, the CPRO said. "Further, 20 coaches will be attached to 18 different trains to help clear the rush of passengers. These trains are running on different sectors," he added. IndiGo, the country's largest airline, has cancelled thousands of flights over the last few days as it grappled with significant operational disruptions mainly due to crew shortage.
The extra trains aim to ensure smooth travel and provide adequate connectivity for passengers during the busy travel period
After a week of disruptions, Indigo says operations are gradually stabilising and cancellations may drop below 1,000 today; passengers have been offered full waiver on cancellations and rescheduling
Ministry of Civil Aviation caps fares after IndiGo's disruptions send prices soaring, warning airlines against exploiting stranded travellers and promising action in case of violations
After IndiGo cancellations disrupted travel for thousands, the government has set up a four-member DGCA-led panel to fix accountability and recommend safeguards for passengers
Hundreds of flights have been cancelled across India after new duty-time rules, stranding passengers; IndiGo has apologised, told DGCA it will stabilise schedules by February 10, 2026
Congress leader Rahul Gandhi on Friday alleged that the IndiGo "fiasco" is the cost of this government's "monopoly model" and asserted that India deserves fair competition in every sector, not match-fixing monopolies. In the wake of IndiGo cancelling over 550 flights on Thursday alone and 400 flights on Friday, disrupting the travel plans of hundreds of passengers, Gandhi said it is ordinary Indians who pay the price in delays, cancellations and helplessness. "IndiGo fiasco is the cost of this Govt's monopoly model. Once again, it's ordinary Indians who pay the price - in delays, cancellations and helplessness," the Leader of Opposition said in a post on X. "India deserves fair competition in every sector, not match-fixing monopolies," Gandhi asserted. IndiGo on Thursday told aviation watchdog DGCA that operations are expected to be fully stabilised by February 10, 2026, and sought temporary relaxations in flight duty norms on a day when the country's largest airline cancelled more
On Thursday, 73 flights were cancelled at Bengaluru airport, its spokesperson said. Around 30 were cancelled in Delhi, and 68 in Hyderabad, and 85 IndiGo flight cancellations were planned for Mumbai
The crisis is a major setback for the two-decade-old airline that built its reputation on being punctual, coining the tagline "IndiGo Standard Time" when it shut plane gates well before departure time
Airline Pilots' Association of India (ALPA) on Wednesday said the operational disruptions at IndiGo due to crew issues point to a failure of proactive resource planning by dominant airlines, and claimed that there could also be an effort to pressurise regulator DGCA to dilute the new flight duty time limitation norms. IndiGo on Wednesday said there have been significant operational disruptions due to a multitude of factors, including Flight Duty Time Limitation (FDTL) issues. Sources said the airline cancelled more than 100 flights on Wednesday. "The situation concerning the recent flight cancellations across India allegedly attributed to pilot shortage due to new FDTL norms, raises significant questions about the airline's management, regulatory oversight by the DGCA, and market fairness," ALPA said in a statement. The second phase of the revised Flight Duty Time Limitations (FDTL) norms, which provides for increased rest period and a lesser number of night landings, came into eff
Chennai Airport officials have advised all passengers travelling from the airport to contact their respective airlines, check the status of their flights, and reschedule their journeys as needed