IT services firms are targeting GCCs for scale, steady revenue and domain expertise as weak organic growth and AI put pressure on traditional contracts
Best Buy's India entity will transition to TCS under a multi-year agreement, combining its retail knowledge with technology and AI capabilities to build an AI-native centre
In this session, Sirish Korada, Managing Director & Global Capabilities Leader, CBIZ, talks about GCCs, leadership and provides career guidance to the B-Schoolers.
IndusInd Bank on Monday launched a new banking vertical for Global Capability Centres (GCCs) by bringing together corporate and employee banking capabilities. India now has 2,117 GCCs and the ecosystem has grown 32 per cent since FY 2021 -- underscoring the country's growing importance as a global capability hub. IndusInd Bank said that by bringing together corporate and employee banking capabilities under a dedicated GCC relationship model, the bank offers a more integrated and specialised approach to serving the unique requirements of GCCs. "This integrated approach enables GCCs to manage their business, workforce and cross-border banking needs more seamlessly," IndusInd Bank said in a regulatory filing. India's GCC ecosystem has evolved beyond traditional shared-services operations, with centres increasingly taking on technology, engineering, analytics, finance, research and other strategic functions for global organisations, said IndusInd Bank Country Head Corporate Banking, .
As the AI wave builds up, GCCs would need to mould their workforce, with many bottom-level jobs being automated
The 137,000-sq-ft centre is Syneos Health's largest in Asia and third-largest globally, with an initial workforce of more than 700 professionals
The move comes days after US pharmacy chain Walgreens signed a pact with the Tamil Nadu government to establish a GCC in the state's capital
The centre at DLF Downtown, Tharamani, will focus on technology and business services, with further expansion planned over the coming years
The Pune GCC will support Wacker Chemie's engineering, IT and digital transformation initiatives, while providing a future-ready delivery foundation
Octave Intelligence has inaugurated a 2-lakh-sq-ft technology centre in Hyderabad and plans to scale its workforce to 2,000 engineers across software, AI, data and cloud
The 3.45 lakh sq ft Schwab India centre will support the US business through technology, engineering and operations, with headcount targeted at around 2,000 by end-2027
Nearly 46% of India's GCC workforce may need major upskilling or reskilling within three years as AI reshapes jobs, skills and business models
The retailer, with a market capitalization of more than $100 billion, is known for its style, design and curated merchandise and has about 5,500 employees in India now
JPMorgan Chase said the hiring will focus on technology roles across cloud architecture, cybersecurity and AI data pipelines.
The Labour Ministry and ILO are developing a global skills-based occupation framework to help GCCs map talent, identify skill gaps and strengthen workforce planning
US insurer Nationwide has opened its Global Services Center in Hyderabad, expanding its global footprint and strengthening technology, engineering and business capabilities
Coimbatore becomes Ford Business Solutions' continuity hub as digital talent drives expansion
Retail GCCs in India now employ over 0.27 million professionals, with hiring increasingly shifting towards AI, engineering and supply chain roles, a report said
Nestle Business Services will establish its first Global Capability Centre in India in Hyderabad, partnering with Genpact to strengthen technology-enabled global business services
Japanese companies are accelerating investments in India's Global Capability Centres, leveraging the country's growing innovation and technology ecosystem