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Cracking the mobile code

27 Apr 2015

Should you go mobile first or mobile only? Is it a good idea to jettison the website altogether? Here are the answers to ...

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Book Extract: Social CRM

27 Apr 2015

Customer relationship management platforms were built in an era when sellers controlled both information dissemination and the ...

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Google realises the core process is not search or innovation but hiring: Hayagreeva Rao

27 Apr 2015

Interview with Atholl McBean Professor of Organisational Behaviour & HR, Stanford Graduate School of Business

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Can robots replace people?

27 Apr 2015

Robotic process automation can reduce the need for people to perform high-volume IT support, remote infrastructure and ...

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CIO: Your industry is being disrupted

27 Apr 2015

In a recent survey by CIO UK Magazine for their 2015 CIO 100 report, 74 per cent of CIOs didn't think that their industry was ...

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HR priorities for 2015

27 Apr 2015

I was trying hard to avoid the temptation to jump onto the bandwagon and write this almost de-rigueur blogpost. And then I a ...

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Marketers need to think CRM differently

27 Apr 2015

It may appear to be only about technology, but in reality CRM is also about organisational culture

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How the network works

27 Apr 2015

If you have a strong network of business colleagues who sit on each other's board, your pay can be a lot heftier but at the ...

The Strategist top five

27 Apr 2015

RETURN ON CHARACTER: THE REAL REASON LEADERS AND THEIR COMPANIES WINby Fred Kiel* Published by Harvard Business Review Press* ...

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The Strategist Quiz (#406)

27 Apr 2015

With the advent of digital advertising, this term is being used to describe a phenomenon where smaller brands are able to ...

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Answers to last week's quiz (#405)

27 Apr 2015

.Sucks. Momentous's wholly-owned subsidiary, Vox Populi Registry is managing this domain name. Lombardy Street in London. It once ...

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Leadership development

27 Apr 2015

In today's volatile environment, competency-based appraisals and appointments are increasingly insufficient. The focus should be ...

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Ready for take-off?

20 Apr 2015

Warehousing and logistics will be the key challenges for online firms joining the grocery retail party

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Handling conflict at work

20 Apr 2015

Many of us might start believing that getting into a conflict as part of our management style would make us heard and, hence, ...

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The best deals are driven by strategy, not opportunity: Robert F Bruner

20 Apr 2015

Too many mergers done on an opportunistic basis are failures in the long run as there should be a strong strategic rationale for ...

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Embrace social disruption

20 Apr 2015

Enterprises that adopt social collaboration and digital can enable real-time knowledge sharing, higher productivity and faster ...

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Is IPL the safest property to invest in?

20 Apr 2015

Over the years, Brand IPL (Indian Premier League) has been in the news for both right and wrong reasons. While in its early ...

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Managing product launch

20 Apr 2015

So you launched a product recently, which resulted in impressive sales leads and perhaps positive coverage. Fast-forward to four ...

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Integrating social learning in the workplace

20 Apr 2015

Social learning is not a 21st century invention. Vygotsky and Bandura's theories dating back to the 1970's explain the social ...

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Reinvent your creative team

20 Apr 2015

It is time to rethink campaign process tools to embed data, technology, digital and analytics at the core of its execution

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