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The road to the top

14 Apr 2014

Big Bazaar and Tata Nano are trying to climb the value ladder, moving away from a price-based product proposition to own a more ...

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Free yourself from service distractions

14 Apr 2014

Customer service is a value every employee of a corporation needs to own and it is one area where protocols are secondary, says a ...

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Today, content discovery is driven through social channels: Nitin Mathur

14 Apr 2014

Interview with senior director & head of marketing, Yahoo! India & South East Asia

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Set them free

14 Apr 2014

Putting traditional company structures to one side, firms should recognise that all human resources available have a role to play ...

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Criminal liability for faulty products

14 Apr 2014

Product recall is the new reality for Indian manufacturing, especially the automobile industry

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Shape up or ship out

14 Apr 2014

The life insurance industry is working hard to shake off the image of being seen as just another tax saving tool

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The future of everywhere TV

14 Apr 2014

Live sports have always helped drive record-shattering TV viewing, and this year's Super Bowl was no different in that respect

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Semantic search

14 Apr 2014

The path to success was pretty straightforward, but it was geared mostly towards "keyword" based searches

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Coach in the pocket

14 Apr 2014

There's an app for just about everything - from finding a restaurant, current news and weather, airline schedules to losing

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The alignment gap problem

14 Apr 2014

Nearly half of all organisations today are not ready to execute new business strategies in response to rapid, transformational ...

The Strategist top five

14 Apr 2014

THE GOOD STRUGGLE: RESPONSIBLE LEADERSHIP IN AN UNFORGIVING WORLDby Joseph L Badaracco* Published by Harvard Business Review ...

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The Strategist Quiz (#352)

14 Apr 2014

What is common to Professor Mohd. Yunus of Grameen Bank, Ratan Tata, Paul Polman of Unilever, Blake Mycoskie of TOM shoes, Ariana ...

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Answers to last week's quiz (#351)

14 Apr 2014

Lenovo uses Fu Pan, which means replaying the chess board or analysing the moves you have made so as to do better next time as a ...

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News apps live the longest

14 Apr 2014

The biggest influence on the rate of app decay is category. Apps in utilitarian categories such as news and health decay at a ...

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Managing employee redeployment

07 Apr 2014

Here's how corporations are redeploying talented employees impacted by change to new roles and productive businesses

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Book Extract: The five common entrepreneurial traps

07 Apr 2014

If barriers to entry are low and you have nothing on which to sustain your initial advantage, stop before you start, says a new ...

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India's broadband nirvana

07 Apr 2014

Telecom service providers remain under significant pressure to stay profitable in the face of a lower voice ARPU, data deluge ...

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Synergy has been used as a code word for cost reduction: Andrew Lack

07 Apr 2014

Vanita Kohli-Khandekar speaks to Lack on what it takes to build cross-media synergies and economies of scale in the media ...

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New formula of customer engagement

07 Apr 2014

For organisations keen to communicate with customers effectively, social media and live chat connectivity is not an option, but ...

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Customer-funded, not crowd-funded, is the way to go: John Mullins

07 Apr 2014

Professor John Mullins of London Business School discusses how three different entrepreneurial ventures in India opted for ...

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