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Honda's quality journey

15 Sep 2014

The turnaround in Honda Cars' fortune in India is as much a result of the general uptick in consumer sentiment as it is about the ...

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Book Extract: Integrated shopping

15 Sep 2014

Most retail functions are organised into competing silos. To provide omnichannel experience, companies must first reorganise ...

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Online retailers have raised consumer expectations: Mark Spicer

15 Sep 2014

It is difficult to provide customised experience if you have millions of customers. But it is a necessary evil - if you don't do ...

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40 Years Ago... and now: Necessity is the mother of innovation

15 Sep 2014

Bharat Doshi, non-executive director, Mahindra Group, explains how the Group survived the oil crisis of 1973 with a simple ...

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Embrace cloud to deliver value

15 Sep 2014

Cloud can help companies achieve efficiency, seamless governance and stay agile in a volatile environment

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HR needs support, not judgement

15 Sep 2014

Search the web and you will find countless judgments and diatribes about the inefficacy of HR. For a while I was part of this ...

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How to use micro-learning effectively

15 Sep 2014

With the rise of social and informal learning, and ubiquitous mobile devices (tablets, phablets, smartphones and everything in ...

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The Strategist top five

15 Sep 2014

CHANGE LESSONS FROM THE CEO: REAL PEOPLE, REAL CHANGEby Johan Coetsee & Patrick Flood* Published by Wiley* Price: Rs 699* In ...

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The Strategist Quiz (#374)

15 Sep 2014

This person started his first business about 29 years ago when he bought an existing company from tennis legend Vijay Amritraj's ...

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Answers to last week's quiz (#373)

15 Sep 2014

Pope Francis of the Vatican. The advanced technology and Projects group at Google. It is being headed Regina Dugan, who an expert ...

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India Inc needs effective whistle-blowing policy

15 Sep 2014

Whistle-blowing is the buzz word among Indian organisations but compliance to the policy is still low. While majority have a ...

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Dealing with the promiscuous shopper

08 Sep 2014

Just when you thought it's over for daily deals and group-buying websites comes a fresh onslaught from a bunch of upstarts

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Book Extract: Leverage employee network intelligence

08 Sep 2014

Companies can use employee networks both as a source of and a filter for new information to gain edge, says a new book

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The industry must widen its target beyond the 12-34 year olds: Pramod Arora

08 Sep 2014

Interview with Group president, PVR Limited

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Aligning strategy with culture

08 Sep 2014

Keeping culture aligned with strategy is a significant challenge given the constantly changing dynamics of markets and the need ...

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Leveraging social media

08 Sep 2014

For small businesses, social media is emerging as the most effective tool to drive volume and develop loyal fans

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The rise and rise of digital sampling

08 Sep 2014

Conventional product sampling methods involve substantial costs and may not be very effective because of its 'spray and pray' ...

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Expand your social media presence

08 Sep 2014

Nowadays there are an increasing number of people who have decided to open a business, and, therefore, the competition has become ...

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The value of employee research groups

08 Sep 2014

Diversity has moved beyond just a theoretical concept to a belief that reflects in the organisational culture in the present ...

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No improvement in leadership quality

08 Sep 2014

India has not witnessed any significant improvement in leadership quality and leadership bench strength, according to a research ...

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