Software as a service (SaaS) - based solutions provider catering to the Food and Beverages (F&B) industry, Uplodefoodie, recently launched its offerings to provide a simplified and powerful restaurant management solution for restaurant owners and managers.
The company is creating a category for white labelled solutions providers by offering a unique composite B2B2C service that facilitates order management, tracks customer satisfaction, automates HR operations such as attendance, monitoring, and payroll, and aids inventory and backend management.
With the use of cutting-edge analytics, the platform helps with resource optimisation and provides insights that help customer-facing F&B outlets increase customer footfall and satisfaction, which in turn benefits revenue collection.
"We are excited about our pilot project in Pune with our 20 partner restaurants. Throughout the city, the F&B industry is changing rapidly as customers have different tastes, expectations and requirements from their favorite eating joints. Preparation, take-away, delivery timing and efficiency are incredibly important factors in determining customer satisfaction," said Yogesh Ghorpade, founder and managing director, Uplodefoodie.
A large floating population of students and skilled professionals employed by the IT industry in Pune have led to an explosive growth in businesses catering to the city's new tech-savvy demographic.
However, this extremely competitive sector caters to easily distracted consumers, and large e-commerce players and online platforms creating an unequal playing field.
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For restaurants already looking to manage inventory, order curation and fulfilment, their workforce, and customer satisfaction, navigating this complex business proposition successfully is very difficult without the aid of technology.
With Pune's youthful target demographic choosing take-away and delivery options, timing and efficiency are even more important, and Uplodefoodie has developed a solution that helps restaurants in achieving greater efficiency and success.
The company has launched operations in Pune with 20 of the city's leading restaurants and will look to reach 3000+ restaurants in Tier I and Tier II cities in Maharashtra within the next six months.
Following its expansion into Maharashtra, Uplodefoodie intends to initiate pan-Indian operations to offer its comprehensive 360 degree solution to restaurants across the country.
In a world where technology brings opportunity, the brand is providing their partner restaurants with the means to take control of their business and make it successful.
By simplifying the complex, reducing waste through optimisation, and improving customer satisfaction through analytics and incentivised customer loyalty, Uplodefoodie brings a much-needed technological solution to the F&B industry in India.
(This story has not been edited by Business Standard staff and is auto-generated from a syndicated feed.)