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Singapore watchdog fines Grab S$10,000 for 4th user data privacy violation

Singapore's privacy watchdog fined ride-hailing app Grabcar S$10,000, saying a 2019 update put the data of some users at risk of unauthorised access

Grab | Singapore | Data Privacy

Reuters  |  SINGAPORE 

data localisation, server, internet, services, privacy, cybersecurity, laws, personal data protection, privacy, laws

(Reuters) - Singapore's privacy watchdog fined ride-hailing app Grabcar S$10,000 ($7,310), saying a 2019 update put the data of some users at risk of unauthorised access in what the watchdog said was a fourth breach of regulations and "a significant cause for concern".

In a filing published on Sept. 10, the Personal Data Protection Commission (PDPC) said the update risked the personal data of 21,541 drivers and passengers, including profile pictures, names and vehicle plate numbers, related to carpooling service GrabHitch.

Grabcar, a unit of Southeast Asia's largest startup Holdings, rolled back the app to the previous version within about 40 minutes and took other remedial action, the PDPC said.

"Given that the organisation's business involves processing large volumes of personal data on a daily basis, this is a significant cause for concern," the PDPC said.

The regulator also directed to put in place a data protection by design policy, where data protection measures are considered and built into tech systems as they are being developed.

In a statement in response to Reuters' query on Sunday, said: "To prevent a recurrence, we have since introduced more robust processes, especially pertaining to our IT environment testing, along with updated governance procedures and an architecture review of our legacy application and source codes."


($1 = 1.3679 dollars)



(Reporting by Aradhana Aravindan; Editing by Kenneth Maxwell)

(Only the headline and picture of this report may have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)

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First Published: Mon, September 14 2020. 08:55 IST