Page 28 - Air India

Air India downgrades passenger, crew 'caught sleeping' in business class

An Air India passenger has claimed that multiple crew members were using business class seats - allegedly the same ones reassigned from paying customers

'Hostage-like' chaos at Delhi airport: Over 50 flights delayed, flyers fume

A powerful dust storm caused confusion and chaos at Delhi airport, with over 50 flights delayed, 25 diverted, and 7 cancelled, leaving hundreds of passengers stranded and frustrated

Air India passenger urinates on fellow traveller on Delhi-Bangkok flight

An Air India passenger allegedly urinated on a fellow traveller during a flight from the national capital to Bangkok on Wednesday, according to sources. Air India, in a statement, said that an incident of "unruly passenger behavior" was reported on its Delhi-Bangkok flight on April 9 and the matter has been reported to the authorities (DGCA). When asked about the incident, Civil Aviation Minister K Rammohan Naidu on Wednesday said the ministry will take note of the incident and speak to the airline. "If there is any wrongdoing, we will take necessary action," Naidu said on the sidelines of an event in the national capital. "Air India confirms that an incident of unruly passenger behaviour was reported to the cabin crew operating flight AI2336, from Delhi to Bangkok, on April 9, 2025," an Air India spokesperson said. The crew followed all laid down procedures, and the matter has been reported to the authorities, it said. In addition to warning the unruly passenger, the airline s

IndiGo briefly becomes world's most valuable airline by market cap

IndiGo is the only Indian carrier among world's top 10 airlines, runs 15,768 flights weekly

Man urinates on senior corporate exec on Bangkok-bound Air India flight

Air India confirmed the incident in a statement but did not disclose the identities of either the accused or the victim

Air India launches major jet revamp to lure back disgruntled passengers

The multi-year turnaround programme will initially focus on the airline's 27 Boeing Co. 787-8 Dreamliners that are more than 10 years old in some cases

Air India asked me to fly in broken seat or get refund: Goa AAP leader

Goa AAP president Amit Palekar on Friday evening claimed Air India told him that his seat on a Delhi to Seoul flight was broken, and he could either choose to fly or take a refund, which prompted the airline to respond that it was "reviewing his concern". Palekar shared a post and video on X about his experience. "I am at the counter (at the Delhi airport) and I have been told by the staff...that my confirmed seat is unserviceable, it does not recline. I have to give a consent, which is a kind of forced consent because I have no other choice but to fly because I have connecting flights....and Air India is saying either we will give you complete refund and you choose another option, or you fly this seat which is a broken seat," he said in the video. In his post, Palekar wrote, "Welcome to @airindia. This is a common feature for those flying on Air India to face this ordeal of being told that your seat is not reclining or broken after paying full fare." "This is my third time. I ...

Air India partners with Apple to enable AirTag-based lost baggage tracking

The new feature connects Apple's Find My network with Air India's baggage tracking service available on its mobile app and website

How a supply glitch gave Air India 50 Boeing jets made for Chinese airlines

Air India Express has received 41 of 50 white-tail 737 Max jets from its June 2023 order of 190 planes- jets built for others but remained unused in storage

Air India's first legacy B777 returns after heavy refresh, upgrades

Air India on Wednesday received the first of its legacy Boeing 777-300 ER aircraft after heavy refresh and the refresh of the remaining 12 planes is expected to be completed by year-end, according to officials. Since the refit of the legacy B777 aircraft, which was to start last year, has been delayed due to supply chain issues, the airline decided to go for heavy refresh of these planes. Heavy refresh of an aircraft includes having new carpets, seat covers, cushions and fixing broken seats. Air India has a total of 40 legacy wide-body planes -- 13 B777s and 27 B787s. The heavy refresh of the B777-300 ER was done in Singapore and completed in around 50 days. The heavy refresh of all the legacy B777s is expected to be completed by the end of this year, the officials said. The refreshed aircraft will be deployed on the domestic route for one or two days and later for ultra-long operations. The B777s are mainly deployed for ultra long haul flights connecting Toronto, Vancouver (Cana

Air India to cut fares, add new jets and boost reach to woo diaspora

Air India, in order to enhance its appeal, has worked on reducing airport transfer times to within 180 minutes and is further streamlining the travel experience

Air India seeks clarity on Mumbai International airport's terminal shift

The AERA on Tuesday afternoon conducted a three-hour-long meeting with aviation sector stakeholders to discuss the aeronautical charges

Air India top officials, staff to travel economy from April 1; here's why

The announcement comes days after former Australian cricketer David Warner slammed the airline for being forced to board the flight without pilots, which caused hours of delay

Waiting on the plane for hours: Former Aussie batter Warner slams Air India

Given that you don't have any pilots for the aircraft, why would you still board passengers? Warner took to social media platform X to vent his frustration.

DGCA directs airlines to inform passengers of rights via SMS, WhatsApp

The DGCA said airlines must share the passenger charter link via SMS or WhatsApp when a ticket is booked and display it on tickets and websites to inform passengers of their rights

Air India seeks lower landing fees for long-haul flights at Delhi airport

Air India has sought incentives for increasing the international to international traffic at the Delhi airport as well as lower landing charges for long-haul and ultra long-haul flights. The suggestions have been made by the Tata Group-owned airline to the Airports Economic Regulatory Authority (AERA) on the tariff proposal for the Delhi airport for the 2024-29 control period. The airline is slowly expanding its wide-body operations as well as network to cater to rising air traffic demand. When asked about the airline's suggestions, Air India CEO and MD Campbell Wilson told PTI that economic structure of the market should be supportive of the efforts to make India an aviation hub. DIAL, the operator of the Indira Gandhi International Airport (IGIA) in the national capital, has proposed different user fees for economy and business class passengers as well as for peak and off-peak hours. According to Air India, the variable tariff proposal needs to include incentive for increasing I

Supriya Sule slams Air India for delay, airlines cites operational issues

Supriya Sule said that her flight AI0508 was delayed by 1 hour and 19 minutes, noting the continuous trends of delays affecting passengers

'Unwell' Air India passenger dies after arriving at Lucknow airport today

Citing a fellow passenger, the report added that the man did not respond when a stewardess asked to clear his food plate and drinks

Tata-backed Air India eyes major widebody jet order from Airbus and Boeing

Air India may be looking to add 30 to 40 jets as Tata Group plans domestic and international expansion

Air India in talks for dozens of new widebody jets from Airbus, Boeing

The deliberations involve 30 to 40 aircraft split between the Airbus A350 and Boeing 777X models