Indian E-commerce Industry

Myntra goes global with Singapore launch, targets Indian diaspora

Fashion and lifestyle e-commerce platform Myntra on Monday announced its foray into Singapore as part of its growth strategy. The move, targeted at around 650,000 Indian diaspora in the Lion City, is part of Myntra's broader growth strategy, aiming to tap into new customer segments and build stronger international brand affinity over the coming years, Myntra said in a statement. Myntra has already observed notable organic interest, with around 30,000 users from Singapore visiting its existing platform, Myntra CEO Nandita Sinha said. "We have launched Myntra Global in Singapore, focused on presenting Indian fashion to the world. Made in India brands, which cater to the Indian diaspora, especially around Indian needs, are what we are bringing to the customers. "We have a huge Indian diaspora in a country like Singapore -- almost 650,000 Indians live in Singapore. As we were going through our data...we realised that almost 30,000 of these users are actually visiting us every month. We

E-commerce firms brace for disruptions amid India-Pakistan ceasefire

Companies reroute deliveries, stock essential goods and activate contingency plans to safeguard operations and staff in conflict-affected areas

T Koshy steps down as CEO of ONDC after completing three-year tenure

The government-backed Open Network for Digital Commerce (ONDC) has announced that its MD and CEO, T Koshy, has stepped down following the completion of his three-year tenure at the company. ONDC is an initiative of the commerce and industry ministry to help small retailers expand their business and reduce the dominance of e-commerce giants. It aims to build an open, interoperable network on which buyers and sellers can transact without needing to be present on the same platform. "Koshy has expressed his desire to step down," ONDC said in a statement. The MD and CEO responsibilities have been transitioned to an executive committee. According to an official, the process to select a new CEO and MD would be initiated soon. ONDC offers small retailers an opportunity to provide their services and goods to buyers across the country through an e-commerce system, where buyers are able to purchase products that are sold on any platform. It is not an application, platform, intermediary or

Govt may ask aggregators to pay 2% of gig workers' income towards pension

All major platform aggregators such as Swiggy, Zomato, Uber, and Blinkit are likely to contribute to the pension fund

India's quick commerce made two-thirds of all 2024 e-grocery orders: Report

The industry, which is dominated by the likes of Zomato-owned Blinkit, also accounted for a tenth of overall e-retail dollars spent in 2024

Zepto in negotiations for $250 million secondary sale ahead of IPO

The private equity arms of Motilal Oswal Financial Services Ltd. and Edelweiss Financial Services Ltd. are in discussions with the Bangalore-based startup to buy shares in the secondary sale

Fashion and beauty lead as tier-III cities drive e-commerce growth in 2024

Items like casual wear and western apparel emerged as the most sought-after products in 2024, followed by beauty, wellness, and personal care segment that constituted 20 per cent of the total orders

Q-commerce drives surge in demand for blue-collar jobs in India: Survey

The quick commerce industry hired about 40,000 workers last quarter to handle increased festive shopping and e-commerce demand

Transforming retail industry in 2025: AI & automation to play crucial role

With the rapid evolution of channels like quick-commerce and the emergence of ONDC, the Indian retail industry is 'cautiously optimistic' for 2025, in which new-age technologies such as AI and automation will play a crucial role, driving efficiency and personalisation. The New Year could be a period of transformation for the Indian retail industry, one of the fastest-growing globally, where the contemporary retail landscape is rapidly evolving, influenced by the preferences of digital-first generation Gen Z and retail tech. Helped by tailwinds such as rising disposable income, rapid urbanisation, the rise of non-metro tier II cities, and growing middle class along with a digitally-savvy consumer base, the organised retail sector is poised to grow expanding its play further with a customer-centric approach. "FY25 is likely to see continued focus on building supply chain efficiencies, along with upgrades to logistics hubs and tracking systems to meet fast delivery demands. Employment

E-commerce firms to adopt Safety Pledge to protect consumers on Dec 24

Major e-commerce platforms such as Zomato, Ajio and Ola will adopt a Safety Pledge on National Consumer Day on December 24 as part of steps to enhance product safety for online shoppers. The voluntary commitment, announced by the Department of Consumer Affairs, aims to detect and prevent the sale of unsafe and spurious products on digital marketplaces, an official statement said. A committee chaired by consumer activist Pushpa Girimaji developed the pledge after extensive stakeholder consultations in November 2023. With India projected to have 500 million online shoppers by 2030 and currently hosting 880 million internet users, the initiative addresses critical challenges in the rapidly expanding e-commerce landscape. The pledge requires platforms to cooperate with statutory authorities and raise product safety awareness among sellers. "The unique nature of e-commerce, where physical product examination is impossible, makes this safety initiative crucial," the department said. The

Amazon affirms commitment to enabling $80 bn exports from India by 2030

E-commerce major Amazon on Tuesday pledged its commitment to enabling USD 80-billion in cumulative exports from India by 2030. The new vision marks an ambitious scale-up from the target so far of USD 20 billion by 2025. Amit Agarwal, SVP, Emerging Markets, Amazon, announced the commitment at the company's annual 'Smbhav Summit'. To achieve this goal, Amazon is collaborating closely with the government, lakhs of Indian small businesses, D2C brands, as well as other key stakeholders, he said. "Motivated by the progress that we made in driving exports out of India... we are going to advance our commitment to enable USD 80 billion in exports by 2030," Agarwal said. Since its launch in 2015, Amazon Global Selling has over 150,000 registered sellers from 200-plus cities across India who are set to surpass USD 20 billion in cumulative exports from India by 2024-end, according to a company blog. "This significant milestone will be driven by a combination of enabling exports through Amazo

Shiprocket, CSC selected to set up e-commerce export hubs around Delhi

Logistics aggregator Shiprocket and air cargo handling company Cargo Service Centre (CSC) have been selected by the government on a pilot basis to set up e-commerce export hubs in the country, a senior official said on Thursday. The e-commerce export hubs (EECH) will come in and around Delhi airport and begin operations in February next year, Director General of Foreign Trade Santosh Kumar Sarangi told reporters here. While Shiprocket is headquartered in Gurugram, the CSC is Mumbai-based. "We have approved two agencies to set up pilot e-commerce export hubs in Delhi," he said. The hub will have facilities for expedited customs and security clearance in-house. Provision for quality and certifying agencies will also happen within the hub. It will also have an easy re-import policy, he added. This policy will enable the return of e-commerce consignments and rejects without payment of import duty. He added that based on the feedback received from these firms on the running of these .

Meesho generates positive operating cash flow of Rs 232 cr in FY24

Company says it is India's first horizontal e-commerce platform to have free cash flow as adjusted losses reduce by 97% to 53 cr

Festive boost: Flipkart records 7.2 billion customer engagement visits

The e-commerce firm also witnessed a record 282 million unique visitors during the period, primarily driven by premiumisation and personalised preferences, especially in metros and Tier-2+ cities

Zomato co-founder Akriti Chopra resigns to pursue other interests

Online food ordering and delivery platform Zomato on Friday said its co-founder and Chief People Officer Akriti Chopra has resigned to pursue other interests. Designated as senior management personnel, Chopra has tendered her resignation, with effect from September 27, 2024, Zomato said in a regulatory filing. She has been with the company for 13 years and played a key role in setting up and scaling Zomato's legal and finance teams in her previous role as CFO. Before joining Zomato, she worked with PwC for three years in the tax and regulatory practice. In January last year, another Zomato co-founder and its then chief technology officer Gunjan Patidar resigned after over a decade stint in the company. Before that in November 2022, another co-founder Mohit Gupta had resigned. Gupta was elevated to co-founder level in 2020 from the position of CEO of its food delivery business.

Led by smaller cities, seasonal hiring to jump 20% this festive season

Seasonal jobs are short-term jobs taken up during a particular period of time. They may be part-time or full-time and typically last six months or less

Draft Digital Competition Bill: Kirana vs quick commerce likely on table

Consumer ministry raises with MCA potential threat to local stores from burgeoning quick ecom

Bachchan family office joins quick commerce frenzy with Swiggy stake

Swiggy deals in online food delivery and quick grocery delivery services segment. The development comes amid heightened investor interest in the industry, due to high demand for such services

India-EFTA FTA: Goyal to meet Swiss investors on on $100-bn FDI commitment

The minister's visit to Switzerland will also see discussions on the ratification of the trade deal by both sides

Struggling with fake reviews on e-com websites? Govt planning regulations

In a meeting held on May 15, the Consumer Affairs Department noted that the presence of fake reviews on e-commerce platforms jeopardises the trustworthiness and credibility of shopping platforms