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Paytm's Sharma cries foul, alleges WhatsApp not following security guidelines

Press Trust of India  |  New Delhi 

founder has alleged that Facebook-owned WhatsApp's payment platform has security risks for consumers and is not in compliance with the guidelines. WhatsApp, which has over 230 million users in India, has started testing payments through its platform in the country. is the largest market for the messaging app. "We are just seeking an equal treatment. WhatsApp payment does not ask for log-in password, which is a huge security risk for consumers. While it (WhatsApp's payment) is in beta testing, we don't think there will be any changes added later," Sharma told He alleged that had "arm-twisted" to derive the benefit.

In a tweet, Sharma had said, "After failing to win war against Indias with cheap tricks of free basics, is again in play. Killing beautiful open system with its custom close garden implementation." Emails sent to WhatsApp for their response remained unanswered. According to sources, WhatsApps global business head, resigned from the board of directors of Paytms parent -- earlier this month. Sharma, however, declined to comment on the development. "I am simply saying that is an economy and that there be a level-playing field," Sharma said. Sharma's comments drew various response from competitors. (of Mobikwik) refrained from naming Sharma but in a tweet said, "Those complaining abt Whatsapp are the same folks who refuse to entertain neutral payment options (like @MobiKwik) on their own ecom websites/apps and instead promote only captive wallets. A standard of interoperability should incl wallet acceptance as well". Kunal Shah, former of Freecharge, also tweeted: "All companies threatened by Whatsapp payments are going to tag it as anti national and try to pull it down as its hard to win on merit against network effects of Whatsapp".

(This story has not been edited by Business Standard staff and is auto-generated from a syndicated feed.)

First Published: Thu, February 15 2018. 23:16 IST