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NEST gets 100,000 employers to sign up for pension scheme

Will add to the growth of its partner TCS' insurance platform Diligenta

TCS

Shivani Shinde Nadhe Pune
Tata Consultancy Services, (TCS), India’s largest IT services provider, on Tuesday announced that its client, the National Employment Savings Trust (NEST) in the UK, signed up around 100,000 employers to its auto enrolment pension scheme. This also means that the company’s insurance vertical will see an uptick in demand.

The rollout of the auto enrolment began in October 2012. These are being introduced in stages until 2018. NEST has seen employer numbers increase by 100 per cent since the beginning of 2016. It has also seen a rapid growth in membership figures. Since the rollout began, around three million members have been enrolled with NEST.

Helen Dean, chief executive officer of NEST, said: “From a standing start in October 2012, NEST now has 100,000 employers signed up to the scheme and three million members. Managing such high volumes in such a short space of time is no mean feat. It is vital that our IT infrastructure and digital services are able to flex and scale to meet demand as auto enrolment continues to roll out. The systems, processes and technology that TCS has developed as a pension scheme administrator have been essential to get us to where we are today.” NEST was established in 2010 as part of the UK government’s workplace pension reforms, which require all UK employers to enroll their eligible workforce into a qualifying workplace pension scheme.

For TCS, this will mean getting growth momentum for its insurance platform Diligenta, which has been weak for FY16. N Chandrasekaran, CEO and managing director of TCS, had stated during the announcement of the company's fourth quarter results that insurance has turned the corner.

As NEST’s IT solutions partner and scheme administrator, TCS is responsible for delivering outcome-based, end-to-end administration services across all aspects of the scheme. TCS set up the IT platforms that underpins NEST’s operations including front- and back-office, IT infrastructure hosting and overarching management and governance of the scheme administration.

TCS BaNCS – a suite of bespoke solutions designed for the banking, insurance, pension and capital markets industries – sits at the heart of the NEST scheme, with additional technology, business process and infrastructure services also being provided by the TCS team.

“As a pension scheme conceived and built in the digital era, NEST is a fantastic example of what is possible when you put digital technology and advanced IT infrastructures at the heart of your organisation. We’re extremely proud to have been a NEST partner since 2010 and look forward to continuing our work together to offer the UK’s most innovative, user-friendly auto enrolment pension scheme,” said Shankar Narayanan, country head, UK & Ireland at TCS.

The rapid growth in employer numbers is testament to a strong working partnership between TCS and NEST. TCS has worked in collaboration with NEST to enhance the services and experiences offered to employers and members. The scheme was built to be a digital-first offering for employers and members, which means that it can be quickly and efficiently scaled up as demand increases.

TCS was awarded the NEST deal from Britain’s Personal Accounts Delivery Authority (PADA) in 2010.  The Pound 600 million contract had two parts-- the designing and implementation part. The contract tenure was for 10 years with an option to extend the deal to another five years.

With a workforce of 11,000 in the UK, TCS is one of the country’s leading digital employers. The company has offices in 30 UK locations, including London, Edinburgh, Manchester, Leeds, Ipswich, Norwich, Peterborough and Liverpool. These sites help deliver digital projects for around 150 TCS customers in the UK, including Boots, BT, Diageo, National Grid, Nationwide, Marks & Spencer, Thames Water and Virgin Atlantic.
 

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First Published: May 17 2016 | 11:52 PM IST

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