For payments and telecom industry, the introduction of Aadhaar based know-your-customer was a godsend. With just people’s thumbprints, companies have managed to enroll millions of users for services ranging from banking, mobile connection to digital lending. However, last few weeks haven’t been smooth for private companies depending on Aadhaar for their business as they claim that authentication services have been patchy while some even alleged that it’s been shut for certain players completely.
E-KYCs and Aadhaar authentication are of crucial importance to these fin-tech companies as the recent RBI instructions require strict KYCs for these players to function in