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One Touch Response to launch safety plans with

Family Safety Plan is priced at Rs 2,999 and includes a 12 month subcription of OTR's 24X7 on-demand safety and assistance service

New insurance rules may not help private players

M Saraswathy Mumbai
Technology-led on-demand safety and immediate assistance service company One Touch Response (OTR),  today announced a partnership with web-aggregator, to introduce a new safety plan for customers, with free of cost insurance.

The Family Safety Plan is priced at Rs 2,999 and includes a 12 month subcription of OTR’s 24X7 on-demand safety & assistance service, along with a personal accident insurance worth Rs 100,000. In addition to this, the user can avail benefit of emergency services such as tow truck and ambulance worth Rs 1,500 free. The Family Safety Plan provides coverage to upto 4 members of a Family who can avail OTR’s on demand 24 X 7 Safety and Assistance services. This plan is available across Delhi NCR. 

Manoj Chandra, CEO, One Touch Response says, “Many of our citizens do not have access to personal security or help when they need it the most. Our vision is to help people in their hour of need and to help them coordinate with the police, fire brigade, ambulance or any other service that they require. With the launch of our Family Safety Plan, our aim is to democratise safety and provide on-demand assistance to as many people as possible.

Immediate on-call assistance is available within seconds of a user raising an alarm via the app. While the Incident Managers at the OTR Command & Control Centre are handholding the user during the crisis over the phone, OTR’s on ground physical support teams called Immediate Assistance Team (IATs) are alerted to reach the subscriber within minutes. IAT’s then remain with the user till the emergency is resolved. Depending on the nature of the emergency, OTR coordinates with external agencies such as the police, ambulance, medical services, fire, cab services, mechanics, handymen etc. on behalf of the subscriber. 

Yashish Dahiya, Co-founder & CEO, said that their intent is to make consumers aware about the importance of financial safety through insurance.

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First Published: Jun 30 2016 | 1:33 PM IST

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