MCX plans system upgrade

The Multi Commodity Exchange (MCX), India's largest commodity exchange, has appointed Neutron Electronic Systems, a communication technology solutions provider, as its technology partner for enhancing its video-based interactivity programme.

The move has been planned to tap existing and potential stakeholders in the commodities trading system through a slew of training programmes which the MCX has been organising consistently.

This partnership will enable it to increase efficiency and responsiveness. In the future, it is also planning to set up an all-India call centre that would enable the exchange to interact with members and customers using the Neutron's call centre solutions.