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Buy a health policy that covers treatment at home and pays for consumables

Go for cashless treatment where available, as the reimbursement route is more burdensome

Topics
Health Insurance | IRDAI | Home Healthcare sector

Sanjay Kumar Singh  |  New Delhi 



Insurance
Most policies require hospitalisation for 24 hours for claims to be honoured.

A non-governmental organisation (NGO), Manav Seva Dham, filed a public interest litigation (PIL) in Bombay High Court alleging that insurers had been arbitrary in rejecting claims during the Covid-19 pandemic. The Regulatory & Development Authority of India’s (Irdai)'s counsel assured the court that it would treat the plea as a representation and consider the NGO’s grievances. Even as the regulator reviews the cases of claim rejection, the pandemic holds many lessons for customers, which they should apply both while purchasing a health policy and making a claim.

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First Published: Wed, July 06 2022. 18:48 IST

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